Online | E-commerce Product & Search Relevancy Expert

Jazmin Par; United States; Remote; USD 70,000 - 110,000; Full time

Job summary

TELUS Digital AI Community is seeking an E-commerce Product & Search Relevancy Expert to guide AI in suggesting perfect products to shoppers. You will curate matches across large catalogs, ensuring visual consistency and correct pairings for multiple domains.

The role emphasizes data integrity, metadata review, and rapid category research to improve recommendation quality within a flexible remote engagement.

Qualifications

• Experience in search relevancy, product categorization, or e-commerce content moderation and annotation.
• Bachelor's degree in any field.
• Analytical ability to distinguish between technical product categories quickly.
• Attention to detail for visual aesthetics and price positioning.
• Efficient at navigating large datasets and high-volume SKU catalogs.
• English proficiency at least B1 level.

Responsibilities

• Create pairs by matching products for color, pattern and style.
• Check compatibility to ensure items work together for the same use case.
• Review metadata such as gender, price segment, and seasonality.
• Maintain a clean, structured list of matches following brand guidelines.
• Conduct rapid category research to learn nuances of new product domains.

Skills

Search relevancy

Product categorization

E-commerce content moderation

Annotation

English proficiency

Education

Bachelor's degree

Job description

About the Role:

At TELUS Digital, we help the world’s biggest brands build smarter technology. As an E-commerce Product & Search Relevancy Expert , your mission is to help an AI learn how to suggest the perfect products to online shoppers. You will look at massive catalogs across various industries and decide which items belong together. You act as the "human logic" that ensures a customer sees a matching set or compatible accessories instead of a random, incorrect suggestion.

What You’ll Do:

• Create Pairs: Match products based on color, pattern, and style so they are visually consistent.


• Check Compatibility: Ensure products actually work together for the same use case. (Example: Matching the right technical gear for specific sub-disciplines like gravel biking vs. road cycling).


• Review Metadata: Look at gender, price segment, and seasonality to ensure recommendations are logically and commercially sound.


• Maintain Data Integrity: Keep a clean, structured list of matches that follow strict brand and category guidelines.


• Category Research: Quickly learn the nuances of new product domains to pick the best matches. (Example: Researching technical differences in skiing, cycling, or gym fitness gear).

Mandatory Qualifications:

• Experience: A proven track record in search relevancy, product categorization, or e-commerce content moderation and annotation.


• Education: A minimum of a Bachelor's in any field.


• Analytical Skills: The ability to learn and differentiate between technical product categories quickly.


• Attention to Detail: High sensitivity to visual aesthetics and the ability to spot subtle mismatches in style or price positioning.


• Efficiency: Comfortable navigating large datasets and high-volume SKU catalogs while maintaining quality standards.


• English Proficiency: Minimum B1 (Intermediate) level to navigate technical documentation and product attributes.

Assessment:

In order to be hired into our community, you’ll go through a subject-specific qualification exam that will determine your suitability for the position and complete ID verification.

Why Join the TELUS Digital AI Community:

• Community Connection: Work remotely as part of a 1M+ diverse global AI Community of contributors and experts.


• Impactful Expertise: Use your native language and academic degree to shape real-world AI systems and products used by millions every day.


• Hands-on Innovation: Gain experience in the latest AI research, evaluation, and fine-tuning methodologies.


• Global Collaboration: Collaborate with a network of specialists across 20+ domains and 500+ languages and dialects.


• Flexible Engagement: Manage your own schedule while making a meaningful impact on the future of technology.

Equal Opportunity:

All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity