E-commerce Product & Search Relevancy Expert | Home Based

Jazmin Par; United States; Remote; USD 90,000 - 140,000; Full time

Benefits offered by this job

Remote work

Job summary

TELUS Digital is seeking an E-commerce Product & Search Relevancy Expert to guide an AI in suggesting the right products to online shoppers. You will examine vast catalogs, decide which items belong together, and ensure pairs are visually consistent for the customer journey.

In this role you will review metadata, maintain data integrity, and perform quick category research to refine product matching across domains. Remote collaboration with a global community is a key aspect.

Qualifications

• A proven track record in search relevancy, product categorization, or e-commerce content moderation and annotation.
• Bachelor's in any field.
• Analytical skills with the ability to differentiate between technical product categories quickly.
• Attention to detail with a strong sense of visual aesthetics and pricing alignment.
• Efficient handling of large datasets and high-volume SKU catalogs while maintaining quality.
• English proficiency at least B1 to navigate technical documentation.

Responsibilities

• Create Pairs: Match products based on color, pattern, and style so they are visually consistent.
• Check Compatibility: Ensure products work together for the same use case across domains.
• Review Metadata: Assess gender, price segment, and seasonality for logical, commercial matches.
• Maintain Data Integrity: Keep a clean, structured list of matches following guidelines.
• Category Research: Learn nuances of new product domains to select best matches.

Skills

Search relevancy

Product categorization

E commerce moderation

Annotation

Education

Bachelor's degree

Job description

About the Role:

At TELUS Digital, we help the world’s biggest brands build smarter technology. As an E-commerce Product & Search Relevancy Expert, your mission is to help an AI learn how to suggest the perfect products to online shoppers. You will look at massive catalogs across various industries and decide which items belong together. You act as the "human logic" that ensures a customer sees a matching set or compatible accessories instead of a random, incorrect suggestion.

What You’ll Do:

• Create Pairs: Match products based on color, pattern, and style so they are visually consistent.
• Check Compatibility: Ensure products actually work together for the same use case. (Example: Matching the right technical gear for specific sub-disciplines like gravel biking vs. road cycling).
• Review Metadata: Look at gender, price segment, and seasonality to ensure recommendations are logically and commercially sound.
• Maintain Data Integrity: Keep a clean, structured list of matches that follow strict brand and category guidelines.
• Category Research: Quickly learn the nuances of new product domains to pick the best matches. (Example: Researching technical differences in skiing, cycling, or gym fitness gear).

Mandatory Qualifications:

• Experience: A proven track record in search relevancy, product categorization, or e-commerce content moderation and annotation.
• Education: A minimum of a Bachelor's in any field.
• Analytical Skills: The ability to learn and differentiate between technical product categories quickly.
• Attention to Detail: High sensitivity to visual aesthetics and the ability to spot subtle mismatches in style or price positioning.
• Efficiency: Comfortable navigating large datasets and high-volume SKU catalogs while maintaining quality standards.
• English Proficiency: Minimum B1 (Intermediate) level to navigate technical documentation and product attributes.

Assessment:

In order to be hired into our community, you’ll go through a subject-specific qualification exam that will determine your suitability for the position and complete ID verification.

Why Join the TELUS Digital AI Community:

• Community Connection: Work remotely as part of a 1M+ diverse global AI Community of contributors and experts.
• Impactful Expertise: Use your native language and academic degree to shape real-world AI systems and products used by millions every day.
• Hands-on Innovation: Gain experience in the latest AI research, evaluation, and fine-tuning methodologies.
• Global Collaboration: Collaborate with a network of specialists across 20+ domains and 500+ languages and dialects.
• Flexible Engagement: Manage your own schedule while making a meaningful impact on the future of technology.

Equal Opportunity:

All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity