Online Cruise Travel Specialist

The Destination Knot; Orlando (FL); Remote; USD 20,000 - 70,000; Full time

Job summary

A customer-focused travel agency seeks an Online Cruise Travel Specialist to assist clients in planning and booking cruises. This remote position requires exceptional communication skills and attention to detail while managing client requests and providing expert recommendations on cruise options.

Benefits

Flexible remote work schedule

Access to travel perks and exclusive cruise discounts

Opportunity to work with a supportive team

Qualifications

• Experience in travel planning, customer service, or hospitality preferred.
• Strong verbal and written communication skills essential.
• High attention to detail and ability to work independently.

Responsibilities

• Consult with clients to determine their cruise preferences.
• Handle full booking process including reservations and special requests.
• Communicate cruise policies and maintain accurate client records.

Skills

Communication

Attention to Detail

Customer Service

Job description

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This range is provided by The Destination Knot. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20,000.00/yr - $70,000.00/yr

Job Title:
Online Cruise Travel Specialist
Location:
Remote

Company:
Destination Knot

About Us:
Destination Knot is a customer-focused travel agency specializing in cruises, group travel, and custom vacation experiences. We pride ourselves on delivering personalized service, expert recommendations, and smooth planning from inquiry to departure.

Job Overview:
We are looking for a knowledgeable and detail-oriented Online Cruise Travel Specialist to assist clients in planning and booking cruise vacations. This role is ideal for someone who has a passion for travel, excellent communication skills, and a strong understanding of the cruise industry. You will help clients choose cruise lines, itineraries, cabins, and onboard packages that align with their travel goals.

Key Responsibilities:
Consult with clients to determine their cruise preferences, travel dates, and budget

Research and recommend cruise lines, destinations, ships, and cabin categories

Handle the full booking process, including reservations, upgrades, and special requests

Manage changes, cancellations, and post-booking support professionally

Communicate cruise policies, documentation requirements, and payment deadlines

Stay informed on cruise line offerings, destination updates, and seasonal promotions

Maintain accurate client records and booking documentation

Requirements:
Experience in travel planning, customer service, or hospitality (cruise-specific experience is a plus)

Strong verbal and written communication skills

Basic computer skills and ability to navigate online booking platforms

High attention to detail and organizational ability

Comfortable working independently in a remote environment

Professional, client-focused approach

Must be 18 years of age or older

Reliable internet connection and personal computer

Benefits:
Flexible remote work schedule

Access to travel perks and exclusive cruise discounts

Opportunity to work with a supportive and experienced team

Professional development and exposure to leading cruise brands

Client-focused role with a rewarding impact on memorable travel experiences

How to Apply:
Submit your application through the link provided

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing, Public Relations, and Writing/Editing

• Industries

  Hospitality, Food and Beverage Services, and Retail

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