Online Cruise Travel Specialist

Destination Knot; Orlando (FL); Remote; USD 20,000 - 70,000; Full time

Job summary

A leading travel agency is seeking an Online Cruise Travel Specialist. This remote role involves assisting clients in planning and booking cruise vacations, requiring excellent communication and organizational skills. Join a supportive team and enjoy travel perks while making a positive impact on clients' travel experiences.

Benefits

Flexible remote work schedule

Access to travel perks and exclusive cruise discounts

Professional development opportunities

Qualifications

• Experience in travel planning or hospitality preferred.
• Strong verbal and written communication skills.

Responsibilities

• Consult with clients to determine cruise preferences and budget.
• Handle the full booking process, including reservations and upgrades.
• Stay informed on cruise line offerings and maintain client records.

Skills

Communication

Attention to Detail

Customer Service

Job description

3 days ago Be among the first 25 applicants

This range is provided by Destination Knot. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20,000.00/yr - $70,000.00/yr

Job Title:

Online Cruise Travel Specialist

Location:

Remote

Company:

Destination Knot

About Us:

Destination Knot is a customer-focused travel agency specializing in cruises, group travel, and custom vacation experiences. We pride ourselves on delivering personalized service, expert recommendations, and smooth planning from inquiry to departure.

Job Overview:

We are looking for a knowledgeable and detail-oriented Online Cruise Travel Specialist to assist clients in planning and booking cruise vacations. This role is ideal for someone who has a passion for travel, excellent communication skills, and a strong understanding of the cruise industry. You will help clients choose cruise lines, itineraries, cabins, and onboard packages that align with their travel goals.

Key Responsibilities:

1. Consult with clients to determine their cruise preferences, travel dates, and budget
2. Research and recommend cruise lines, destinations, ships, and cabin categories
3. Handle the full booking process, including reservations, upgrades, and special requests
4. Manage changes, cancellations, and post-booking support professionally
5. Communicate cruise policies, documentation requirements, and payment deadlines
6. Stay informed on cruise line offerings, destination updates, and seasonal promotions
7. Maintain accurate client records and booking documentation

Requirements:

• Experience in travel planning, customer service, or hospitality (cruise-specific experience is a plus)
• Strong verbal and written communication skills
• Basic computer skills and ability to navigate online booking platforms
• High attention to detail and organizational ability
• Comfortable working independently in a remote environment
• Professional, client-focused approach
• Must be 18 years of age or older
• Reliable internet connection and personal computer

Benefits:

• Flexible remote work schedule
• Access to travel perks and exclusive cruise discounts
• Opportunity to work with a supportive and experienced team
• Professional development and exposure to leading cruise brands
• Client-focused role with a rewarding impact on memorable travel experiences

How to Apply:

Submit your application through the link provided