Online Cruise Travel Specialist

Medium; Florida City (FL); Remote; USD 20,000 - 70,000; Full time

Job summary

A travel agency is seeking an Online Cruise Travel Specialist. This remote role involves consulting with clients, managing bookings, and providing exceptional customer service. Ideal candidates will have experience in travel planning and a strong focus on client satisfaction. This position offers a flexible schedule and access to exclusive travel perks.

Benefits

Flexible remote work schedule

Access to travel perks and discounts

Professional development opportunities

Qualifications

• Experience in travel planning, customer service, or hospitality (cruise-specific experience is a plus).
• Strong verbal and written communication skills.
• Basic computer skills and ability to navigate online booking platforms.
• High attention to detail and organizational ability.
• Must be 18 years of age or older.
• Reliable internet connection and personal computer.

Responsibilities

• Consult with clients to determine their cruise preferences.
• Research and recommend cruise lines and destinations.
• Handle the full booking process, including reservations.
• Manage changes, cancellations, and post-booking support.

Skills

Experience in travel planning

Strong verbal and written communication skills

Attention to detail

Organizational ability

Comfortable working independently

Job description

Overview

Job Title: Online Cruise Travel Specialist

Location: Remote

Company: Destination Knot

Destination Knot is a customer-focused travel agency specializing in cruises, group travel, and custom vacation experiences. We pride ourselves on delivering personalized service, expert recommendations, and smooth planning from inquiry to departure.

Responsibilities

• Consult with clients to determine their cruise preferences, travel dates, and budget
• Research and recommend cruise lines, destinations, ships, and cabin categories
• Handle the full booking process, including reservations, upgrades, and special requests
• Manage changes, cancellations, and post-booking support professionally
• Communicate cruise policies, documentation requirements, and payment deadlines
• Stay informed on cruise line offerings, destination updates, and seasonal promotions
• Maintain accurate client records and booking documentation

Requirements

• Experience in travel planning, customer service, or hospitality (cruise-specific experience is a plus)
• Strong verbal and written communication skills
• Basic computer skills and ability to navigate online booking platforms
• High attention to detail and organizational ability
• Comfortable working independently in a remote environment
• Professional, client-focused approach
• Must be 18 years of age or older
• Reliable internet connection and personal computer

Benefits

• Flexible remote work schedule
• Access to travel perks and exclusive cruise discounts
• Opportunity to work with a supportive and experienced team
• Professional development and exposure to leading cruise brands
• Client-focused role with a rewarding impact on memorable travel experiences

Salary: $20,000 - $70,000 a year

How to Apply

Submit your application through the link provided