Online Consultant - Virtual Customer Support (English-Speaking)

BrandConnect Media; Atlanta (GA); Remote; USD 11,000 - 13,000; Part time

Benefits offered by this job

Flexible hours

Remote work

Job summary

BrandConnect Media is seeking an Online Consultant to join the Atlanta-based team in a flexible, remote role. You will assist customers through live chat, email, and phone, answering inquiries and guiding product selection with a customer-focused mindset.

The ideal candidate speaks fluent English, demonstrates strong problem-solving skills, and has prior customer service experience. Biometric passport is required; Indians and Canadians are welcome to apply.

Qualifications

• Fluent English is required.
• Prior customer service experience is preferred.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Respond to customer inquiries via live chat, email, and phone.
• Troubleshoot issues and provide product recommendations.
• Maintain a high level of customer satisfaction and accurate documentation.

Skills

Fluent English

Customer service

Communication

Tools

Live chat

Email

Phone

Job description

Online consultant vacancy in Atlanta USA

Are you a fluent English speaker looking for a remote job opportunity? We are seeking a dynamic and customer-oriented Online Consultant to join our team in Atlanta. As an Online Consultant, you will be responsible for providing virtual customer support through various channels such as live chat, email, and phone. Your main duties will include responding to customer inquiries, troubleshooting technical issues, and providing product recommendations. The ideal candidate should have excellent communication skills in English, strong problem-solving abilities, and experience in a customer service role. This is a part-time position with flexible working hours and no accommodation provided. Biometric passport required. Indians and Canadians are welcome to apply! Salary starts at $1100 per month.