Online Consultant - Nepali Speaking (Los Angeles)

AdventureRecruit UAE; Los Angeles (CA); On-site; USD 10,155 - 12,164; Full time

Benefits offered by this job

Visa sponsorship

Growth opportunities

Job summary

AdventureRecruit UAE is seeking a motivated Online Consultant to join our Los Angeles team. You will provide exceptional customer service and support to Nepali-speaking clients via online platforms, requiring strong English and Nepali communication.

Responsibilities include addressing inquiries, offering technical support, troubleshooting issues, and maintaining accurate customer interaction records. Visa sponsorship is available for the right candidate; accommodation is not provided.

Qualifications

• Fluent in English and Nepali, both written and verbal.
• Proven experience in a customer service or support role.
• Strong understanding of online platforms and technologies.
• Ability to multitask, prioritize, and work efficiently under pressure.
• Excellent problem-solving skills with strong attention to detail.

Responsibilities

• Respond promptly and effectively to online inquiries from Nepali-speaking clients.
• Provide technical support for our online services.
• Troubleshoot and resolve customer issues in a timely manner.
• Collaborate with the team to improve customer experience and service delivery.
• Maintain accurate records of customer interactions.

Skills

English & Nepali fluency

Customer service

Online platforms knowledge

Multitasking

Attention to detail

Problem solving

Job description

We are actively seeking a motivated and customer-oriented Online Consultant to join our team in Los Angeles As an Online Consultant you will be responsible for providing exceptional customer service and support to our Nepali-speaking clients through various online platforms This role requires excellent communication skills in both English and Nepali as well as a strong understanding of online platforms and technologies

Key Responsibilities

• Respond promptly and effectively to online inquiries from Nepali-speaking clients
• Provide technical support for our online services
• Troubleshoot and resolve customer issues in a timely manner
• Collaborate with the team to improve customer experience and service delivery
• Maintain accurate records of customer interactions

Requirements

• Fluent in both English and Nepali both written and verbal communication skills are essential
• Proven experience in a customer service or support role
• Strong understanding of online platforms and technologies
• Ability to multitask prioritize and work efficiently under pressure
• Excellent problem-solving skills with a strong attention to detail

We offer competitive salary of $1000 per month visa sponsorship for the right candidate and opportunities for growth within the company This is an excellent opportunity for freshers looking to kickstart their career in the online consulting industry Please note that accommodation is not provided for this position