Online Consultant - Filipinos only

Oman OnlineConnect; Akron (OH); On-site; USD 15,177 - 20,534; Full time

Benefits offered by this job

Visa assistance

Full-time role

Job summary

Oman OnlineConnect in Akron seeks an Online Consultant to handle customer inquiries via chat, email, and social media, provide product information, resolve issues, and build strong relationships with customers.

This full‑time role offers a salary of $1,600 per month and visa assistance for the right candidate. The ideal candidate is self‑motivated, excels in customer service, and can work across different time zones.

Qualifications

• Fluent in English and able to communicate clearly with customers.
• Experience in online customer service or sales is preferred.
• Ability to multi-task and manage several conversations simultaneously.
• Strong problem-solving skills and attention to detail.
• Willingness to work across different time zones.

Responsibilities

• Respond to customer inquiries through chat, email, and social media.
• Provide product information, resolve issues, and offer solutions to customers.
• Build strong relationships by delivering exceptional service.
• Identify opportunities for sales and upsell products or services.
• Collaborate with team members to improve processes.

Skills

English fluency

Customer service

Sales experience

Multitasking

Problem solving

Time zone flexibility

Job description

We are searching for a highly motivated and skilled Online Consultant to join our team in Akron.

This is a full‑time position with a salary of $1,600. We offer free visa and ticket for the right candidate.

If you are a self‑motivated individual with a passion for customer service, we would love to hear from you.

Key Responsibilities

• Respond to customer inquiries through chat, email, and social media platforms.
• Provide product information, resolve issues, and offer solutions to customers.
• Build strong relationships with customers by providing exceptional service.
• Identify opportunities for sales and upsell products or services to customers.
• Collaborate with other team members to improve processes and procedures.

Requirements

• Fluent in English with excellent communication skills.
• Previous experience in online customer service or sales preferred.
• Ability to multi‑task and work independently.
• Strong problem‑solving skills and attention to detail.
• Availability to work in different time zones if needed.

Benefits

• Full‑time position with a salary of $1,600.
• Free visa and ticket for the right candidate.