Online Community Moderator – Entry-Level Contract

EcoFarm Solutions; Akron (OH); On-site; USD 8,500 - 12,000; Part time

Job summary

EcoFarm Solutions in Akron is seeking a contract-based Moderator to help maintain a safe online community. The role focuses on monitoring user-generated content and enforcing our guidelines across the platform.

You will respond to inquiries, escalate issues when needed, and collaborate with teammates to improve moderation processes. Fluency in English, strong communication, attention to detail, and the ability to work weekends or evenings are essential.

Qualifications

• Fluent in English; other languages a plus.
• Excellent written and verbal communication.
• Strong understanding of online community dynamics.
• Ability to work independently or in a team.
• Familiarity with various social media platforms.
• Ability to stay calm under pressure.
• Willingness to work weekends or evenings.

Responsibilities

• Monitor user-generated content to enforce guidelines.
• Respond to inquiries professionally and promptly.
• Identify and escalate issues to the right team.
• Collaborate to improve community guidelines and processes.
• Stay updated on moderation trends and best practices.

Skills

Fluent English

Written & verbal communication

Social media etiquette

Attention to detail

Independent work

Team collaboration

Calm under pressure

Weekend/evening availability

Job description

EcoFarm Solutions in Akron is seeking a contract-based Moderator to help maintain a safe online community. The role focuses on monitoring user-generated content and enforcing our guidelines across the platform.

You will respond to inquiries, escalate issues when needed, and collaborate with teammates to improve moderation processes. Fluency in English, strong communication, attention to detail, and the ability to work weekends or evenings are essential.