Online Booking Specialist | Remote

Destination Knot | Travel Careers; Maryland; Remote; USD 35,000 - 50,000; Full time

Job summary

A travel planning company is seeking an Online Booking Specialist to support clients in booking travel services, including accommodations and flights. This 100% remote role requires strong communication skills and attention to detail. Ideal candidates are self-motivated, tech-savvy, and passionate about travel. Flexible scheduling and travel industry training are provided.

Benefits

Flexible scheduling

Travel industry training

Access to exclusive booking tools

Incentive-based earning opportunities

Qualifications

• Experience in travel, hospitality, or customer service is a plus.
• Excellent communication and interpersonal skills.
• Strong attention to detail and time management abilities.
• Self-motivated and capable of working independently.
• Must be 18 years or older with a computer and reliable internet connection.

Responsibilities

• Assist clients with booking travel services.
• Manage booking logistics through various online supplier platforms.
• Communicate with clients to understand their needs.
• Respond to booking inquiries and support requests.
• Maintain records of client information and reservations.

Skills

Customer service

Communication

Attention to detail

Time management

Tech-savvy

Job description

Overview

Job Title
Online Booking Specialist | Remote

About Destination Knot
Destination Knot is a travel planning company that specializes in designing unforgettable, customized experiences for individuals, couples, families, and groups. Whether it’s a luxury cruise, an all-inclusive resort, or a tailored multi-destination itinerary, our team delivers expert service, personalized attention, and seamless booking support to make every journey stress-free.

Position Overview
We are looking for an organized and enthusiastic Online Booking Specialist to join our remote team. In this role, you’ll support clients by researching and securing travel reservations, including accommodations, flights, and vacation packages. If you love helping people, enjoy working online, and are passionate about travel, this is a great opportunity to be part of a growing and supportive team.

Key Responsibilities

• Assist clients with booking travel services such as hotels, resorts, flights, cruises, and packages
• Manage booking logistics through various online supplier platforms
• Communicate with clients via phone, email, or chat to understand their needs and provide tailored options
• Respond to booking inquiries, changes, and support requests in a timely, professional manner
• Maintain accurate records of client information, preferences, and reservations
• Stay up to date with travel promotions, supplier offerings, and destination trends
• Deliver a smooth and supportive booking experience from start to finish

Qualifications

• Experience in travel, hospitality, or customer service is a plus, but not required
• Excellent communication and interpersonal skills
• Strong attention to detail and time management abilities
• Tech-savvy and comfortable using online platforms and digital tools
• Self-motivated, dependable, and capable of working independently
• Must be 18 years or older with a computer and reliable internet connection
• A passion for travel and a commitment to great customer experiences

What We Offer

• 100% remote work environment
• Flexible scheduling
• Travel industry training and development resources
• Access to exclusive booking tools and travel perks
• Incentive-based earning opportunities
• A supportive and growth-oriented team culture

Work Environment

This is a remote, work-from-home position ideal for individuals who are organized, service-oriented, and excited to be part of a fast-paced and rewarding industry.