Online Booking Specialist | Remote

Destination Knot; Indiana (PA); Remote; USD 35,000 - 50,000; Full time

Job summary

Destination Knot is seeking an Online Booking Specialist to join their remote team. This role involves assisting clients with travel reservations, managing logistics, and providing excellent customer service. Ideal candidates are organized, tech-savvy, and passionate about travel, with a commitment to delivering great experiences.

Benefits

100% remote work environment

Flexible scheduling

Travel industry training and development resources

Access to exclusive booking tools and travel perks

Incentive-based earning opportunities

Supportive and growth-oriented team culture

Qualifications

• Experience in travel, hospitality, or customer service is a plus.
• Must be 18 years or older with a computer and reliable internet connection.
• A passion for travel and a commitment to great customer experiences.

Responsibilities

• Assist clients with booking travel services such as hotels, resorts, flights, cruises, and packages.
• Manage booking logistics through various online supplier platforms.
• Communicate with clients via phone, email, or chat to understand their needs.

Skills

Communication

Attention to detail

Time management

Tech-savvy

Customer service

Job description

Job Title:
Online Booking Specialist | Remote

About Destination Knot:
Destination Knot is a travel planning company that specializes in designing unforgettable, customized experiences for individuals, couples, families, and groups. Whether it’s a luxury cruise, an all-inclusive resort, or a tailored multi-destination itinerary, our team delivers expert service, personalized attention, and seamless booking support to make every journey stress-free.

Position Overview:
We are looking for an organized and enthusiastic Online Booking Specialist to join our remote team. In this role, you’ll support clients by researching and securing travel reservations, including accommodations, flights, and vacation packages. If you love helping people, enjoy working online, and are passionate about travel, this is a great opportunity to be part of a growing and supportive team.

Key Responsibilities:
Assist clients with booking travel services such as hotels, resorts, flights, cruises, and packages

Manage booking logistics through various online supplier platforms

Communicate with clients via phone, email, or chat to understand their needs and provide tailored options

Respond to booking inquiries, changes, and support requests in a timely, professional manner

Maintain accurate records of client information, preferences, and reservations

Stay up to date with travel promotions, supplier offerings, and destination trends

Deliver a smooth and supportive booking experience from start to finish

Qualifications:
Experience in travel, hospitality, or customer service is a plus, but not required

Excellent communication and interpersonal skills

Strong attention to detail and time management abilities

Tech-savvy and comfortable using online platforms and digital tools

Self-motivated, dependable, and capable of working independently

Must be 18 years or older with a computer and reliable internet connection

A passion for travel and a commitment to great customer experiences

What We Offer:
100% remote work environment

Flexible scheduling

Travel industry training and development resources

Access to exclusive booking tools and travel perks

Incentive-based earning opportunities

A supportive and growth-oriented team culture

Work Environment:
This is a remote, work-from-home position ideal for individuals who are organized, service-oriented, and excited to be part of a fast-paced and rewarding industry.