Online Boat Sales Consultant

Cabela's Incorporated; Springfield (MO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Paid holidays

Job summary

Bass Pro Shops in Springfield, MO is seeking an Online Boat Sales Consultant to respond to calls, emails and website inquiries, helping customers choose boats and ATVs and coordinating delivery to partner dealerships.

You will build product knowledge, manage multiple communication channels, and handle paperwork accurately while delivering friendly, helpful service. This full-time role offers competitive benefits and opportunities to grow with our outdoors retailer.

Qualifications

• High School Diploma or equivalent required.
• Associate Degree in Business preferred.
• 1–2 years sales experience preferred.

Responsibilities

• Answers incoming sales requests via phone, email and web applications.
• Determines customer boating/ATV needs and provides information to aid buying decision.
• Coordinates sale to delivering dealerships and processes paperwork.
• Assists in credit applications and cash sales.
• Maintains awareness of advertised items, pricing, and promotions.
• Keeps product knowledge current and confidential handling of sensitive information.

Skills

Multi-channel communication

Customer service

Verbal and written communication

Time management

Math for discounts/percentages

MS Office/Computer skills

Education

High School Diploma or equivalent

Associate Degree in Business

Tools

Microsoft Office Suite

Job description

Online Boat Sales Consultant### Online Boat Sales ConsultantApply: Springfield, MO (Tracker Marine Base Camp): Full time: Posted Today: End Date: January 31, 2027 (30+ days left to apply): R272136***POSITION SUMMARY:***The Online Boat Sales Consultant performs various selling and customer service activities to assist boat and ATV customers in making informed buying decisions. This individual answers incoming calls, email and website sales requests from our White River Marine Group websites. This individual also facilitates product sales between manufacturing locations and company-owned or independent dealers.***ESSENTIAL FUNCTIONS:**** Provides industry leading customer service in all communications to promote a pleasant and productive shopping experience for all customers.* Answers incoming sales request using phone or web applications and responds to requests in a timely manner.* Communicates with potential customers to determine their boating and/or ATV needs and provides information necessary to allow the customer to make an informed buying decision.* Coordinates approved sale to customers’ preferred delivering dealerships.* Remits club card sales for participating dealerships during sale events.* Develops and tracks application status post submission and delivery.* Maintains current product knowledge by using available resources (i.e., product brochures, internet, and product information training meetings).* Maintains awareness of advertised items, current pricing structures and promotions.* Remains current on and adheres to all selling skills training and direction.* Assists in obtaining credit application and/or cash sales.* Maintains complete confidentiality of all sensitive and personal information.* Accurately completes all necessary paperwork required within the selling process.* ALL OTHER DUTIES AS ASSIGNED***EXPERIENCE/QUALIFICATIONS:**** Minimum Degree Required: High School Diploma or Equivalent* Preferred Degree: Associate Degree in Business* Years of experience: 1-2 years sales experience, preferred***KNOWLEDGE, SKILLS, AND ABILITY:**** Ability to multi-task over various communication platforms* Good time management skills* Great verbal and written communication skills* Customer service skills* Ability to calculate figures such as discounts and percentages* Ability to operate computer and various software applications (e.g., Microsoft Office Suite)***TRAVEL REQUIREMENTS:**** N/A***PHYSICAL REQUIREMENTS:**** Regular computer work and sitting***INDEPENDENT JUDGEMENT***:* Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.**Full Time Benefits Summary:** Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!* Medical* Dental* Vision* Health Savings Account* Flexible Spending Account* Voluntary benefits* 401k Retirement Savings* Paid holidays* Paid vacation* Paid sick time* Bass Pro Cares Fund* And more!**We will be accepting applications on an ongoing basis.** Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. *Reasonable Accommodations*Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [e-mail].