Online Applications Specialist

City National Bank; Cross Lanes (WV); Hybrid; USD 25,000 - 33,000; Full time

Job summary

City National Bank seeks an Online Application Administrator to provide essential administrative support for Consumer Lending Managers in Cross Lanes, WV. The role handles online applications, correspondence, and training materials while coordinating with underwriting and branch staff to ensure a smooth application process.

Ideal candidates will have a high school diploma, at least two years of administrative servicing experience, and knowledge of consumer loan products.

Qualifications

• High school diploma or equivalent required.
• Minimum of 2 years administrative servicing experience, preferably in consumer banking.
• Knowledge of consumer loan products and the consumer lending process.

Responsibilities

• Provide administrative support to Consumer Lending Managers.
• Process consumer letters and confidential information; assist with record keeping and training materials.
• Monitor online applications, route to underwriting, and coordinate disclosures with applicants.
• Draft responses by phone or email and prepare reports and training materials.
• Support branch staff and assist in disaster recovery, vendor management, and inventory.

Skills

Administrative experience

Communication skills

Customer service

Attention to detail

Education

High school diploma or equivalent

Tools

MS Office

Office software

Job description

City National Bank seeks an Online Application Administrator to provide essential administrative support for Consumer Lending Managers in Cross Lanes, WV. The role handles online applications, correspondence, and training materials while coordinating with underwriting and branch staff to ensure a smooth application process.

Ideal candidates will have a high school diploma, at least two years of administrative servicing experience, and knowledge of consumer loan products.