Online Application Security Professional

University of Colorado Boulder; Boulder (CO); Hybrid; USD 55,000 - 62,000; Full time

Benefits offered by this job

Relocation assistance

Tuition assistance

ECO Pass

Medical and dental benefits

Retirement plans

Paid time off

Job summary

University of Colorado Boulder is seeking an Online Application Security Professional to secure admissions and enrollment for online programs while protecting student data and maintaining regulatory compliance.

The role involves identity verification, export control liaison duties, and collaboration across divisions to ensure secure access to university resources for domestic and international applicants. This is a hybrid position with on-campus and remote work.

Qualifications

• Bachelor’s degree from an accredited university, or equivalent professional experience.
• At least 2 years of experience in higher education admissions, enrollment management, compliance, security, export control, or other governmental offices.
• Excellent written and verbal communication skills with the ability to connect with individuals from diverse backgrounds.
• Ability to follow procedures and make data-informed decisions, advancing cases when needed.

Responsibilities

• Establish and maintain secure operations for online enrollments, ensuring compliance with federal regulations.
• Maintain identity verification processes using institutional procedures and technologies.
• Review and authenticate Tier 1 government-issued identifications for applicants.
• Review Tier 2/Tier 3 documentation as needed for U.S. and international applicants.
• Conduct identity verification interviews via video conferencing as needed.
• Document campus review processes for international applicants.
• Support export control compliance per applicable regulations and policies.
• Track and report enrollment data to identify suspicious activity and fraud.

Skills

Identity verification

Security awareness

Communication skills

Attention to detail

Education

Bachelor’s degree or equivalent professional experience

Tools

Slate

Persona

Campus Solutions

CRM platforms

Job description

Job Summary

The Division of Continuing Education invites applications for anOnline Application Security Professional ! The University ofColorado Boulder offers a variety of online programs in differentacademic fields and multiple formats (i.e. term-based, self-paced,scaled online learning, etc.) to accommodate various student needswith respect to scheduling, budget, and professional goals. TheOnline Application Security Professional is charged with ensuringan efficient and secure pathway for admission and enrollment intothese programs.

Specifically, the position helps to maintain the integrity of theadmissions and enrollment processes for online degrees byconducting identity verification, supporting export controlcompliance, and ensuring adherence to institutional, state, andfederal regulations. This position plays an important role inprotecting university systems and student data, validatingapplicant identities, mitigating fraud attempts, and supportingsecure access to services for domestic and internationalapplicants.

The position is also responsible for responding to applicantinquiries and troubleshooting student issues that arise during theapplication process. The incumbent must exercise good judgment,maintain strict confidentiality, and apply established policies andprocedures consistently while communicating with applicants,faculty, staff, and external partners. They will coordinate acrossteams that support these efforts within Continuing Education, theVice Chancellor of Academic Affairs (VCAA) office, and otherbusiness units at CU Boulder and University InformationSystem.

This position serves as an export control liaison by reportingoperationally to Export Controls and functionally to ContinuingEducation.

CU is an Equal Opportunity Employer and complies with allapplicable federal, state, and local laws governingnondiscrimination in employment. We are committed to creating aworkplace where all individuals are treated with respect anddignity, and we encourage individuals from all backgrounds toapply, including protected veterans and individuals withdisabilities.

Who We Are

The Division of Continuing Education and Professional Studies at CUBoulder provides quality, innovative, lifelong learningopportunities for a diverse student population by extending theeducational resources of the university to the Boulder community,the state of Colorado, and beyond.

What Your Key Responsibilities Will Be

ID Verification and Application Security:

• Establish and maintain secure operations for all onlineenrollments within CU, including staying up to date with standardsacross the industry and ensuring compliance with all federalregulations.
• Maintain identity verification processes forapplicants/enrollees using approved institutional procedures andtechnologies, and collaborate with additional team members in theirefforts towards identity verification.
• Review and authenticate Tier 1 government-issued identificationfrom both U.S. and international applicants.
• Review and authenticate Tier 2 (secondary) and Tier 3(supplemental) documentation from both U.S. and internationalapplicants, as needed.
• Conduct identity verification interviews through secure videoconferencing platforms such as Zoom, as needed.
• Document campus review process for internationalapplicants.
• Apply established identity verification standards consistently,without bias, denying cases that do not meet requirements andadvancing exceptions through appropriate channels.
• Support export control compliance by following applicablefederal regulations and institutional policies regarding access touniversity resources and technologies.
• Track, review, and report data for application and enrollmenttrends to identify suspicious activity and discrepancies that mightsuggest fraud, and advance concerns as appropriate.
• Manage documentation of identity verification activities whileprotecting sensitive personal and institutional data.

Applicant Support and Troubleshooting:

• Connect with a diverse, global applicant population regardingidentity verification requirements and outcomes, as well as generalapplication questions that arise through the applicationprocess.
• Serve as the primary responder to all emails that come throughthe general application email inbox.
• Collaborate with Enrollment Management, Academic Affairs,Campus Security, Information Technology, University Counsel, ExportControls, and other university partners to ensure secure andcompliant admissions processes.
• Maintain confidentiality of student records in compliance withFERPA and university information security standards.
• Perform additional duties as assigned to support universitysecurity, compliance, and admissions operations.

What You Should Know

This is a hybrid position, working a mix of days on campus andremotely each week.

What We Can Offer

The annual salary range for this position is $55,000-$62,000.Relocation assistance is available within departmentguidelines.

Benefits

At the University of Colorado Boulder , we arecommitted to supporting the holistic health and well-being of ouremployees. Our comprehensive benefits package includes medical,dental, and retirement plans; generous paid time off; tuitionassistance for you and your dependents; and an ECO Pass for localtransit. As one of Boulder County’s largest employers, CU Boulderoffers an inspiring academic community and access to world-classoutdoor recreation. In fact, CU Boulder has been named one of Forbes' America's BestLarge Employers , ranking #4 among large employers in Coloradoand #28 among universities nationwide. Explore additional perks andprograms through the CU Advantage program.

Be Statements

Be ambitious. Be inspired. Be Boulder.

What We Require

• Bachelor’s degree from an accredited university, or equivalentprofessional experience.
• At least 2 years of experience working in higher educationadmissions, enrollment management, compliance, security, exportcontrol, or other governmental offices.

What You Will Need

• Ability to follow procedures without exception, making datainformed decisions and advancing cases that fall outsideestablished parameters.
• Ability to exercise sound professional judgment when conductingidentity verification, with an understanding of its importance inprotecting institutional security and maintaining the integrity ofthe admissions process.
• Excellent written and verbal communication skills with theability to connect with individuals from diverse cultural andinternational backgrounds.
• Strong attention to detail and excellent analyticalskills.
• Ability to identify inconsistencies and resolve issues quicklyand accurately.
• Must respect confidential and sensitive information withdiscretion and professionalism.

What We Would Like You to Have

• Familiarity with Slate, Persona, Ping, Campus Solutions orcomparable CRM and identity verification platforms.
• Knowledge of university export control regulations and compliance practices.
• Experience working with international applicants andcross-cultural communication.
• Knowledge of common and emerging identity fraud techniquesaffecting higher education institutions, and experience identifyingand implementing mitigation strategies.
• Experience conducting identity verification procedures for domestic and international populations to include experienceinspecting and authenticating Tier 1, Tier 2 and/or Tier 3 forms ofidentification for both U.S. and international applicants.
• Knowledge of the NIST Digital Identity Guidelines and theirapplication to identity verification processes.
• Experience conducting identity verification interviews throughvideo conferencing technologies.
• Experience with biometric identity verification, includingreal-time facial matching and AI-assisted fraud detection.