Online Aisles Shopper - Night & Weekend Shifts

Hy-Vee, Inc.; Des Moines (IA); On-site; USD 19,000 - 26,000; Full time

Job summary

Hy-Vee in Des Moines, IA is hiring an Aisles Online Shopper. You will accurately select groceries ordered online with an emphasis on quality produce and freshness, across all departments, for online orders.

In this fast-paced, customer-focused role, you’ll greet customers, help with requests, and ensure orders are fulfilled on time. Night & Weekend Shifts Required. You’ll work independently, lift and carry groceries, and follow safety and dress standards.

Qualifications

• High school diploma or equivalent preferred.
• Passion for delivering outstanding customer experience.
• Ability to stay organized in a fast-paced environment.
• Strong eye for freshness and accuracy.
• Good communication with customers and store personnel.

Responsibilities

• Greet customers and assist with needs in-store.
• Accurately select groceries online orders with quality produce.
• Scan, bag, and store items by temperature zone.
• Place orders in storage at proper temperature and retrieve before pickup.
• Cart orders to and place them in the holding area for customer pickup.
• Lift, carry, and load groceries into customer vehicles or pickup area as needed.
• Tender customer orders through POS and process credit card payments.
• Substitute products for customers upon request or when items are unavailable.
• Continually monitor incoming online orders to ensure prompt, on-time fulfillment.
• Answer phones and emails promptly and provide friendly, helpful service to customers.
• Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines.

Skills

Customer service

Attention to detail

Multi-tasking

Communication

Independent work

Education

High school diploma or equivalent

Tools

POS system

Job description

Hy-Vee in Des Moines, IA is hiring an Aisles Online Shopper. You will accurately select groceries ordered online with an emphasis on quality produce and freshness, across all departments, for online orders.

In this fast-paced, customer-focused role, you’ll greet customers, help with requests, and ensure orders are fulfilled on time. Night & Weekend Shifts Required. You’ll work independently, lift and carry groceries, and follow safety and dress standards.