Groceries Online Shopper - Night & Weekend Shifts

Hy-Vee; South Dakota; Sur place; USD 17 000 - 22 000; Temps partiel

Résumé du poste

Hy-Vee is seeking an Aisles Online Shopper to accurately select quality groceries for online orders and ensure timely fulfillment. You will engage customers, handle orders with care, and shop across departments, from produce to pantry staples, while maintaining food safety standards.

The role requires attentiveness, the ability to work independently in a fast-paced retail environment, and a readiness to handle night and weekend shifts as needed.

Qualifications

• High school diploma or equivalent preferred.
• Ability to communicate clearly with customers and colleagues.
• Ability to work independently in a fast-paced environment.
• Attention to accuracy during order picking.

Responsabilités

• Deliver outstanding customer service by greeting every customer and assisting them with their needs throughout the store.
• Accurately select groceries ordered online by customers, choosing the highest quality produce, meat, and other fresh products.
• Select, scan, and bag items from all temperature zones.
• Ensure products maintain proper temperature throughout the entire fulfillment process.
• Place gathered orders in storage at the proper temperature and retrieve them promptly prior to the customer's arrival.
• Cart orders to and place them in the holding area for customer pickup.
• Lift, carry, and load groceries into customer vehicles.
• Tender customer orders through POS and process credit card payments.
• Substitute products for customers upon request or when items are unavailable.
• Continually monitor incoming online orders to ensure prompt, on-time fulfillment.
• Answer phones and emails promptly and provide friendly, helpful service to customers.
• Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines.
• Pitch in with other tasks or special projects as they come up.

Connaissances

Customer service

Attention to detail

Communication

Inventory awareness

Independent work

Formation

High school diploma or equivalent

Description du poste

Hy-Vee is seeking an Aisles Online Shopper to accurately select quality groceries for online orders and ensure timely fulfillment. You will engage customers, handle orders with care, and shop across departments, from produce to pantry staples, while maintaining food safety standards.

The role requires attentiveness, the ability to work independently in a fast-paced retail environment, and a readiness to handle night and weekend shifts as needed.