Online Account Executive

Sophos; Nevada; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Remote-first policy

Wellbeing webinars

Volunteer days

Diversity & Inclusion programs

Sustainability initiatives

Job summary

Sophos is seeking an Enterprise Account Executive in the United States (Nevada) to own and grow a portfolio of large enterprise customers, driving renewals, upsell and cross-sell, and aligning Sophos solutions to evolving security needs through trusted advisory relationships.

You will collaborate with Sales Engineering, Customer Success, and Channel partners to position value, navigate multi-stakeholder buys, and manage contracts.

Qualifications

• 6+ years of experience managing and growing enterprise customer accounts.
• Proven success in driving renewals and expansion within existing customers.
• Excellent relationship building and consultative selling skills.
• Strong negotiation and collaboration with multiple stakeholders.
• Experience coordinating with channel partners and sales engineers in enterprise environments.
• Ability to align customer needs to solution value over time.

Responsibilities

• Own and manage a portfolio of existing enterprise customer accounts.
• Drive timely and successful contract renewals through proactive customer engagement.
• Identify, develop, and close upsell and cross-sell opportunities within existing enterprise accounts.
• Create and execute strategic account plans focused on retention and long-term growth.
• Position additional Sophos solutions based on evolving customer security needs, priorities, and roadmap alignment.
• Collaborate with Sales Engineering to support solution positioning and validations.
• Coordinate renewal and expansion processes with procurement and contracting workflows.
• Partner with channel partners and system integrators to support renewals and expansions.

Skills

Enterprise account management

Relationship building

Consultative selling

Renewals & expansions

Negotiation

CRM systems

Tools

CRM systems

Job description

Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response.

Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies — including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats.

Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U. The Enterprise Account Executive is responsible for driving renewals, upselling, and cross selling within a portfolio of existing enterprise customers (1,001+ users). Acting as a trusted advisor, this role focuses on understanding customer business and security needs, influencing key stakeholders, and aligning Sophos solutions to maximize customer retention, expand adoption, and drive long-term account value through disciplined enterprise account management.

Success is driven by deep customer understanding, proactive planning, and the ability to identify and close expansion opportunities while ensuring timely and successful renewals.

This role is ideal for enterprise sellers who excel at long-term account ownership, consultative selling, and delivering sustained value within large, complex organizations.

Account Ownership & Retention

• Own and manage a portfolio of existing enterprise customer accounts
• Drive timely and successful contract renewals through proactive customer engagement
• Identify, develop, and close upsell and cross‑sell opportunities within existing enterprise accounts
• Create and execute strategic account plans focused on retention, expansion, and long-term growth
• Position additional Sophos solutions based on evolving customer security needs, priorities, and roadmap alignment

Enterprise Account Execution

• Navigate multi‑stakeholder buying environments within existing customers
• Partner closely with Sales Engineering to support solution positioning, demonstrations, and technical validations
• Manage renewal and expansion opportunities through formal procurement and contracting processes when applicable
• Collaborate closely with channel partners and system integrators to support renewals and expansion motions
• Coordinate internal resources across Sales Engineering, Customer Success, Support, Product, and Leadership teams
• Maintain clear ownership and accountability for account outcomes, even in partner‑involved sales motions

Pipeline & Forecast Management

• Accurately track account activity and opportunities and maintain CRM data integrity
• 6+ experience managing and growing enterprise customer accounts
• Demonstrated success driving renewals and expansion within existing customers
• Excellent relationship building and consultative selling skills.
• Strong consultative selling, negotiation, and relationship-building skills
• Ability to align customer needs to solution value over time
• Experience managing enterprise renewals involving procurement and contracting
• Experience collaborating with channel partners and sales engineers in enterprise environments
• Customer retention and renewal performance
• Upsell and cross‑sell expansion within existing enterprise accounts
• Strength and progression of account growth pipeline
• Customer satisfaction and long-term account health

In addition to the base salary, there's a component for target sales commissions alongside a comprehensive benefits package. A candidate’s specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs.

Sophos operates a remote-first working model, making remote work the primary option for most employees. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.

• Employee-led diversity and inclusion networks that build community and provide education and advocacy
• Annual charity and fundraising initiatives and volunteer days for employees to support local communities
• Global employee sustainability initiatives to reduce our environmental footprint
• Monthly wellbeing webinars and training to support employee health and wellbeing

We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.

Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos.