Oncology Unit Guest Services Coordinator

Hackensack Meridian Health; Hackensack (NJ); On-site; USD 21,000 - 30,000; Full time

Job summary

Hackensack Meridian Health is seeking an Unit Services Representative to welcome patients and families, provide clerical support, and help coordinate unit operations. The role includes answering calls, managing supplies, and guiding non-clinical needs of patients and visitors.

Qualified candidates have a high school diploma, strong organizational skills, and proficiency with computers. The position requires working every other weekend, some holidays, and rotating shifts as needed.

Qualifications

• High school diploma or equivalent.
• Proficient computer skills.
• To work every other weekend.
• To work three (3) out of six (6) holidays.
• To work rotating schedule/shifts based on needs.

Responsibilities

• Welcomes patients, families, visitors and physicians and explains policies.
• Provides clerical support for the unit and Nurse Manager.
• Answers the telephone courteously and professionally.
• Maintains supplies, tracks equipment and orders replacements.
• Assists patients with non-clinical questions and needs.
• Initiates help desk tickets for IT or equipment issues.

Skills

Front desk

Customer service

Proficient computer skills

Organizational skills

Detail-oriented

Education

High school diploma

Job description

Hackensack Meridian Health is seeking an Unit Services Representative to welcome patients and families, provide clerical support, and help coordinate unit operations. The role includes answering calls, managing supplies, and guiding non-clinical needs of patients and visitors.

Qualified candidates have a high school diploma, strong organizational skills, and proficiency with computers. The position requires working every other weekend, some holidays, and rotating shifts as needed.