Oncology Quality Lead

The American College of Radiation Oncology; Illinois; Remote; USD 150,000 - 200,000; Full time

Job summary

A healthcare organization seeks a Clinical Data Lead to enhance data accuracy and partner satisfaction. This role involves managing data quality tasks, mentoring new staff, and ensuring compliance with healthcare standards. Candidates should bring a strong background in oncology data abstraction alongside relevant certifications.

Benefits

Flexible work environment with generous paid time off

Robust benefits package including medical, dental, and vision

401(k) retirement plan with company match

Paid professional development hours

Qualifications

• 1+ years direct data abstraction experience in the Oncology Registry.
• Experience in coaching and guiding teams preferred.
• Exposure to multiple EMR systems and clinical databases.

Responsibilities

• Conduct orientation for new abstraction team members.
• Manage quality issues and trends identified during reviews.
• Mentor and train new hires during onboarding.

Skills

Accuracy

Attention to detail

Technical savvy

Communication

Self-organization

Time management

Education

Oncology Data Specialist (ODS) Certification

RN, LPN, RT, RVT, or RCIS credentials (preferred)

Tools

MS Office

Job description

Join us in advancing safer, consistent, quality healthcare for all.

Job Summary:Under the direction of a Manager or Senior Manager, the Clinical Data Lead is an integral part of the account team as the subject matter expert, ensuring partner satisfaction through management of all quality tasks including new team member orientation, pre-submission cleaning of cases, validation of abstractor accuracy (IRR), completion of Fallout Reviews and the Second Look process.

Roles and Responsibilities:

• Conduct orientation to medical records for new abstraction team members.
• Manage the greenlighting process and completion of ongoing IRR, identifying any performance concerns in collaboration with the Clinical Services Lead and escalating concerns to Senior Manager/Manager.
• Effectively manage the fallout review/exception/occurrence reporting and Second Look process, ensuring accurate reporting, and partnering with the Clinical Services Lead to ensure partner notification and review.
• Provide follow-up/feedback/education to the project team on quality issues or trends identified during greenlighting, ongoing IRR, second looks, pre-submission cleaning, review of project quality trends, etc.
• Collaborate with Clinical Services Lead and Senior Manager/Manager to identify quality trends in the data with respect to internal team performance, and also identify hospital quality trends to share with partners.
• Mentor, train, and provide guidance to new hires during the onboarding process at assigned facilities.
• Maintain and share abstraction team support documents, including Measure Detail and Documentation Clarification Forms, regularly updating with new measures and/or partner EMR changes.
• Complete the 1st pass of pre-submission clean-up, update cases when missing documentation is provided.
• Subject matter expert in assigned registry or measure. Provide expert abstraction support – 15% – 20% abstraction.
• Other quality tasks, as assigned.
• Attend new partner orientation in order to orient new team members as added to the project.
• Work closely with the Clinical Services Lead, as needed, for case-specific questions.
• Other partner tasks, as delegated by the Clinical Services Lead or the Senior Manager/Manager.

Required Skills/Abilities:

• Demonstrates high standards for accuracy and attention to detail.
• Demonstrates technical savvy and strong desire to learn new systems and technology.
• Intermediate experience with MS Office (Microsoft Excel).
• Thrives working independently and takes ownership of projects.
• Consistently and clearly communicates, adjusting style and tone as needed to collaborate with hospital partners, peers, abstractors and others.
• Demonstrates strong self-organizational and time management skills to manage multiple accounts, adjusting as needed to shifting timelines and priorities.
• Adapts to changes in project timelines, requirements, and assignments.
• Maintains high responsibility in keeping PHI secure and confidential.

Education and Experience:

• Must be the proud recipient of anOncology Data Specialist (ODS) Certification.
• 1+ years direct data abstraction experience in the Oncology Registry.
• Exposure to multiple patient medical record systems (EMRs) and clinical databases.
• 1+ years providing coaching and guidance to teams (preferred).
• RN, LPN, RT, RVT, or RCIS credentials (preferred).

Total Rewards:

At Q-Centrix, our purpose—safer,consistent, qualityhealthcare for all—drives everything we do. Toaccomplish this important work, we need to attract, engage, and retain a talented teamby providingacompelling, equitablerewards packagecomprised of an inclusive culture,flexible workenvironment,learning and development opportunities, competitive pay thatrewards highperformance,and robust benefits thatsupport health andfinancial wellness.Add to this package a supportive community of people who help each other not only do meaningful work, but learn, grow, and have fun while doing so, and you get an organization that has earned the Great Place to Work distinction multiple years in a row!

The target wage range for this role is $35.00 – $38.00 per hour. In addition to your base pay, you can earn up to a 5% annual bonus as a reward for your impact and contributions to our shared success!Individual wage rates within this range are based on multiple factors including but not limited to skills, experiences, licensure, certifications, and other business and organizational considerations. Wage ranges are reviewed, at minimum, annually and all team members are eligible for performance-based wage rate increases annually.

In addition to our inclusive and innovative working environment and competitive pay, full-time* team members enjoy:

• A fully remote work environment with flexible schedule and a generous Paid Time Off program with additional paid time for volunteering.
• Robust benefits package including medical, vision, dental, health savings accounts, company paid short- and long-term disability, employee assistance program, paid parental leave, life insurance, accident insurance, and other voluntary benefit programs for employees and their eligible dependents.
• 401(k) retirement plan with a company match.
• Paid professional development hours and other supportive resources.

*Team members who work 30 or more hours each week are considered full-time. This position requires a 40 hour per week commitment.

Commitment to Diversity, Equity, Inclusion and Belonging:

At Q-Centrix, we hire people who love learning, value innovation, and believe in our purpose of safer, consistent, quality health care for all. We applaud qualified applicants who are accountable and committed to producing quality work. As an Equal Opportunity Employer, we support and value diversity, dignity, and respect in our work environment, and are committed to creating an inclusive environment in which everyone can thrive.

We employ people based on the needs of the business and the job, and their individual professional qualifications. Here’s what does not impact our employment decisions: race, religious creed, religion, color, sex, sexual orientation, pregnancy, parental status, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status, health, marital, civil union or domestic partnership status, or any status or characteristic protected by the laws or regulations in locations where we operate. If you are an individual with a qualified disability and you need an accommodation during the interview process, please reach out to your recruiter.