Oncology Products Delivery Specialist

Deloitte Touche Tohmatsu Ltd; Texas; On-site; USD 76,000 - 103,000; Full time

Job summary

Deloitte is seeking an experienced Epic Oncology Products Sr. Analyst to enhance patient care by working with Epic Electronic Health Records. You'll maintain and optimize the Epic systems while collaborating with health operations to implement improvements and support project delivery.

Qualifications

• Epic Beacon Certification required.
• 5+ years Beacon Experience in application development & maintenance.
• Prior implementation/support experience in cancer research is advantageous.

Responsibilities

• Maintain, build, and test the Epic system for healthcare clients.
• Engage with end-users to support training and system adoption.
• Conduct ongoing system build and configuration tasks for assigned modules.

Skills

Analytical thinking

Problem solving

Communication

Customer service

Team collaboration

Education

Bachelor’s degree or equivalent experience

Technology or Healthcare related degree

Tools

Microsoft Office

Google Workspace

ITIL service methodology

Service NOW

Job description

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Oncology Products Sr. Analyst you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.

Recruiting for this role ends on 8/1/2025.

Work you’ll do/Responsibilities

Working on some unique projects in our sector, you’ll have the opportunity to improve the way health systems provide patient care through the support of an Epic Electronic Health Record. Your time will be spent not only maintaining, building, and testing the Epic system, but also engaging with operations to prepare them to understand their concerns as well as adopt optimizations and enhancements. Provide Epic product function, design, build, and testing expertise and experience for Epic Beacon and the adjacent modules. Work with application end users to design and build the Epic system in a timely and professional manner. Conduct ongoing system build and configuration for assigned Epic module. Develop, support, and maintain all required system design and build documents and other system documentation. Contribute to the development of testing scripts and materials. Actively participate in all phases of the testing lifecycle and perform unit, system and integrated testing tasks and activities for Epic Beacon. Work with trainers to develop and maintain application specific training curriculum and materials. Complete specific team task activities as outlined in the project work plan and other job-related duties as assigned. Attend team meetings to discuss team and project related activities, work tasks, and issues. Create and maintain regular status reports and provide verbal and written status to project managers and project leadership, as required. Coordinate with the offshore team for continuity of build, deploy and support.

The Team

Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector. Our AI & Data offering provides a full spectrum of solutions for designing, developing, and operating cutting-edge Data and AI platforms, products, insights, and services. Our offerings help clients innovate, enhance, and operate their data, AI, and analytics capabilities, ensuring they can mature and scale effectively.

Required Qualifications

• Epic Beacon Certification
• One or more of Ambulatory / Research / Clinical Documentation / Willow Inpatient as a Primary Certification
• Oncology Research experience (Protocol Design and Build)
• Prior implementation / support experience for a large cancer or cancer research specialty
• 5+ Years Beacon Experience in application development & application maintenance
• 5+ years of experience in healthcare operations, clinical environment, or healthcare IT setting
• Bachelor’s degree or equivalent years of experience
• Solid analytical and critical thinking skills
• Ability to identify issues, prioritize and problem solve to resolution.
• Superior communication and customer service abilities
• Team player with the willingness/ability to work in a collaborative environment.
• Ability to adapt and operate effectively in ambiguous or rapidly changing environments
• Limited immigration sponsorship may be available
• Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred Qualifications

• Technology or Healthcare related degree
• Knowledge and experience working with Microsoft Office tools.
• Knowledge and experience working in a Google Workspace environment
• Additional Certification in Reporting Workbench is preferred
• Experienced in ITIL service methodology, Service NOW, etc.
• Experience working independently in remote work environments with colleagues in a variety of locations and time zones

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $76725 to $102300.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation:https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html