Oncology Patient Service CSR | PTO & Tuition

Lee Health; Fort Myers (FL); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Vision insurance

Paid time off

Paid holidays

Tuition reimbursement

EAP

Retirement matching

Career growth opportunities

Patient-centered team

Job summary

Lee Health's Sanctuary Regional Cancer Center in Fort Myers, FL seeks a compassionate Customer Service Representative to support oncology patients and their families. You will help patients navigate appointments, verify insurance, schedule, check-in, and communicate with the care team in a fast-paced healthcare setting.

This full-time role starts at $20.00 per hour, with benefits including vision insurance, paid time off, paid holidays, tuition reimbursement, EAP, retirement matching,

Qualifications

• Education: High School Diploma or GED required.
• Experience: Less than 1 year clerical/administrative required; insurance/customer service preferred.
• Certification: BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.

Responsibilities

• Handle telephones and patient appointment scheduling.
• Patient check-in and insurance verification processing; authorizations and pre-certifications.
• Post charges and assist with billing; maintain medical records; provide general administrative support to care teams.

Skills

Customer service

Communication

Empathy

IT proficiency

Education

High School Diploma or GED

Job description

Lee Health's Sanctuary Regional Cancer Center in Fort Myers, FL seeks a compassionate Customer Service Representative to support oncology patients and their families. You will help patients navigate appointments, verify insurance, schedule, check-in, and communicate with the care team in a fast-paced healthcare setting.

This full-time role starts at $20.00 per hour, with benefits including vision insurance, paid time off, paid holidays, tuition reimbursement, EAP, retirement matching,