Oncology Patient Financial Navigator

Florida Cancer Specialists & Research Institute, LLC; Saint Petersburg (FL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Tuition reimbursement

401(k) match

Pet insurance

Legal insurance

Job summary

Florida Cancer Specialists & Research Institute is seeking a Patient Financial Navigator at our St. Pete location. The role focuses on managing patients’ financial responsibilities, updating insurance benefits in OncoEMR and Centricity, and supporting managed care activities to ensure accurate billing and coverage verification.

The ideal candidate has healthcare office experience, strong communication skills, and knowledge of medical terminology and insurance processes.

Qualifications

• High School Diploma or GED required.
• Healthcare experience in a clinical or business office setting preferred.
• Excellent verbal and written communication skills are required.
• Insurance knowledge including medical terminology and managed care processes.
• Familiarity with ICD-10 coding and patient collections.
• Ability to calculate and collect patients’ financial responsibility and insurance co-pays.

Responsibilities

• Monitor and collect the financial responsibilities of our patients.
• Keep patients’ insurance benefits up to date in OncoEMR and Centricity; review services for coverage.
• Perform daily tasks of Managed Care and Patient Financial Navigator.

Skills

Verbal communication

Communication skills

Insurance knowledge

Medical terminology

ICD-10 codes

Managed care authorization

Billing/collections

Patient financial calculations

Education

High School Diploma or GED

Tools

OncoEMR

Centricity

Job description

Florida Cancer Specialists & Research Institute is seeking a Patient Financial Navigator at our St. Pete location. The role focuses on managing patients’ financial responsibilities, updating insurance benefits in OncoEMR and Centricity, and supporting managed care activities to ensure accurate billing and coverage verification.

The ideal candidate has healthcare office experience, strong communication skills, and knowledge of medical terminology and insurance processes.