Oncology Patient Financial Navigator

Florida Cancer Specialists & Research Institute; Florida; On-site; USD 42,000 - 64,000; Full time

Job summary

Florida Cancer Specialists & Research Institute in Bonita Springs is seeking a Patient Financial Navigator to manage patients' financial responsibilities and verify insurance benefits. You will work with OncoEMR and Centricity, applying knowledge of medical terminology and managed care to ensure accurate billing and timely collections.

This role supports patient care while navigating complex insurance processes.

Qualifications

• High School Diploma or GED.
• Experience in healthcare or clinical/business office setting required.
• Excellent verbal and written communication skills.
• Insurance knowledge including medical terminology, managed care authorisation, ICD-10 codes, and collections.
• Ability to calculate and collect patient responsibility and copay/coinsurance.

Responsibilities

• Monitor and collect the financial responsibilities of our patients.
• Keep patients’ insurance benefits up to date in OncoEMR and Centricity; verify services for insurance coverage.
• Perform daily tasks of Managed Care and Patient Financial Navigator.

Skills

Excellent verbal and written skills

Insurance knowledge

Medical terminology familiarity

Communication skills

Negotiation/collection experience

Education

High School Diploma or GED

Tools

OncoEMR

Centricity

Job description

Florida Cancer Specialists & Research Institute in Bonita Springs is seeking a Patient Financial Navigator to manage patients' financial responsibilities and verify insurance benefits. You will work with OncoEMR and Centricity, applying knowledge of medical terminology and managed care to ensure accurate billing and timely collections.

This role supports patient care while navigating complex insurance processes.