Oncology Nurse Navigator: Care & Patient Advocacy

Baystate Health; Springfield (MA); On-site; USD 98,000 - 133,000; Full time

Job summary

Baystate Health is seeking an Oncology Nurse Navigator RN in Springfield, MA. The role provides individualized access and education for patients and families, guiding them through the cancer continuum and coordinating care with multiple teams.

The Navigator works with physicians and staff to remove barriers to timely treatment, ensure appropriate scheduling, and support survivorship care planning. Oncology Nursing Certification is required within 2 years of hire.

Qualifications

• Strong interpersonal communication, patient/family-centered focus, ability to work with minimal supervision, critical thinking skills, the ability to prioritize and work in a fluid environment, and the ability to multitask.

Responsibilities

• Completes a comprehensive patient and family assessment to identify physical, psychosocial, educational, and functional needs to eliminate barriers to timely care.
• Educates and coach the patient and family/support person to achieve optimal outcomes.
• Facilitates and monitors the timeliness of scheduling for testing and treatment appointments, supporting the patient/family/loved ones' flow through the system, and providing education and practical intervention.
• Develops, coordinates, and implements a goal-directed interdisciplinary plan of care for each patient/family that addresses and removes healthcare barriers and meets the needs and expectations of both the patient and physicians.
• Follows all protocols, processes, and workflows to ensure optimal patient care and compliance.
• Communicates the care plan effectively to ensure timeliness and continuity at each phase of care.

Skills

Interpersonal communication

Patient-centered focus

Critical thinking

Multitasking

Job description

Baystate Health is seeking an Oncology Nurse Navigator RN in Springfield, MA. The role provides individualized access and education for patients and families, guiding them through the cancer continuum and coordinating care with multiple teams.

The Navigator works with physicians and staff to remove barriers to timely treatment, ensure appropriate scheduling, and support survivorship care planning. Oncology Nursing Certification is required within 2 years of hire.