Oncology Clinical Trial Operations Manager

Avera McKennan; Sioux Falls (SD); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

PTO available day 1 for eligible hires

Up to 5% employer matching retirement

Career development and mentorship

Job summary

Avera Health is seeking a dynamic Oncology Research Operations Manager to lead the administrative and operational infrastructure for clinical trials at the Avera Cancer Institute in Sioux Falls. You will align portfolios with priorities, drive start-up, regulatory, budgeting, and data-entry workflows, and ensure timely, compliant trial support.

You will collaborate with leaders to shape department priorities, oversee multiple teams, and maintain accountability through performance metrics and

Qualifications

• Bachelor's degree required.
• ACRP-CP or CCRP certification upon hire preferred.
• Related research experience and/or training or clinical experience.

Responsibilities

• Collaborates with leadership to implement the oncology research vision and translate strategy into operational plans for the trials teams.
• Oversees operations for Research Assistant, Study Start-up, Clinical Trial Analyst, and Regulatory teams; directs staff and ensures timely study activation and regulatory compliance.
• Manages staffing, workload, and resources to meet start-up, contract, budget, regulatory, and data-entry deadlines; drives process improvements.
• Leads workflows for data entry, query resolution, and documentation; coordinates with sponsors, CROs, investigators, and other departments to resolve barriers.

Education

Bachelor's ACRP Certified Professional (ACRP-CP) - Association of Clinical Research Professionals (ACRP) Upon Hire

Certified Clinical Research Professional (CCRP) - Society of Clinical Research Associates (SOCRA) Upon Hire

Job description

Location

Avera Cancer Institute-Sioux Falls

Worker Type

Regular

Work Shift

Primarily days with possible weekends/evenings/holidays (United States of America)

Position Highlights

You Belong at Avera Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview

Implements the oncology research vision by leading the administrative and operational infrastructure required to activate, maintain, and support clinical trials. This manager translates portfolio strategy into coordinated study start-up, regulatory, financial, and data-service workflows; aligns resources with organizational priorities; and drives execution of activation, contracting, regulatory, data-entry, and query-resolution expectations. The role leads initiatives, monitors operational performance, and ensures accountability for timely and compliant trial support.

What you will do

Collaborates with leadership to implement the oncology research vision, shape department priorities, and translate strategy into operational plans for the operations teams. Oversees operations for the Research Assistant, Study Start-up, Clinical Trial Analyst, and Regulatory teams; directs team efforts, delegates and prioritizes work, and ensures consistent execution across the clinical trial lifecycle. Aligns staffing, workload, and resources with the study portfolio and organizational priorities to meet study start-up, contract and budget, regulatory, data-entry, query-resolution, and department deadlines. Operationalizes the end-to-end study activation process, including review and coordination of schedules of events, routine-care versus research-only requirements, contract language, regulatory submissions, and other study start-up activities. Oversees regulatory submission, maintenance, and documentation workflows and coordinates with sponsors, CROs, investigators, clinical teams, pharmacy, legal, compliance, and other Avera departments to resolve operational barriers. Oversees Research Assistant workflows supporting data entry, query resolution, research documentation, and laboratory specimen coordination and ensures staff have clear priorities, training, and accountability for timely, accurate work. Leads departmental initiatives related to clinical trial systems; makes recommendations for electronic applications, coordinates upgrades and validation, and manages software-vendor liaison activities. Establishes and monitors performance metrics for activation cycle time, contract and budget execution, regulatory timeliness, data-entry timeliness, query aging, workload, and staff productivity; uses results to drive process improvement and accountability. Participates in operational budget planning, workforce planning, and resource decisions and recommends investments needed to achieve enrollment and department goals. Responsibilities include interviewing, hiring, developing, training, and retaining employees; planning, assigning, and leading work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems.

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Required Education, License/Certification, or Work Experience

Bachelor's ACRP Certified Professional (ACRP-CP) - Association of Clinical Research Professionals (ACRP) Upon Hire or Certified Clinical Research Professional (CCRP) - Society of Clinical Research Associates (SOCRA) Upon Hire

Preferred Education, License/Certification, or Work Experience

Related research experience and/or training Clinical experience

Expectations and Standards

Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community. Promote Avera’s values of compassion, hospitality, and stewardship. Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity. Maintain confidentiality. Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment. Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits You Need & Then Some

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.

• PTO available day 1 for eligible hires.
• Up to 5% employer matching contribution for retirement
• Career development guided by hands-on training and mentorship

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law.

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to [e-mail].

Online Privacy Policy: At Avera, we are committed to protecting your online privacy. For more information, please visit https://www.avera.org/legal-notices/online-privacy-policy/

At Avera, the way you are treated as an employee translates into the compassionate care you deliver to patients and team members.

Because we consider health care a ministry, you can live out your faith, uphold the dignity and respect of all persons while not compromising high-quality services.

Join us in making a positive impact on moving health forward.

At Avera, we are committed to protecting your online privacy. For more information, please visit https://www.avera.org/legal-notices/online-privacy-policy/