Oncology Clinical Scheduler

The START Center for Cancer Research; Town of Hyde Park (NY); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

401(k) match

Annual bonus

Paid time off

Medical, dental, and vision coverage

Life and disability insurance

Employee Assistance Program (EAP)

Flexible FSA/HSA plans

Supportive, inclusive environment

Collaborative, growth-oriented culture

Job summary

The START Center for Cancer Research is hiring a Clinical Scheduler to manage scheduling for protocol-specific study procedures, radiology, and related bookings. This on-site role in New Hyde Park, NY, offers hourly pay between $23 and $27 and requires 1 year in an outpatient healthcare setting with strong communication and detail orientation.

Responsibilities include coordinating appointments, authorizations, and care team communication, while maintaining patient records and contributing to

Qualifications

• High School Diploma or equivalent.
• One year experience in an outpatient physician practice or healthcare setting.
• Effective communication skills and collaborative attitude.
• Strong attention to detail.
• Knowledge of medical terminology as it relates to scheduling study procedures such as CT/MRI/PET scans, biopsies, eye exams, etc.

Responsibilities

• Schedule routine follow-up and treatment appointments, manage referrals and consults, handle no-shows, answer calls, and reschedule patients.
• Ensure prior authorizations are completed.
• Deliver quality services through policy and procedure adherence.
• Communicate with patients and visitors in a caring, respectful manner and support the care team.
• Maintain patient electronic medical records (filing, faxing, copying).
• Assist with ongoing quality improvements to provide efficient care.
• Pursue ongoing education to maintain skills and competency.

Skills

Scheduling

Communication

Attention to detail

Healthcare setting

Education

High School Diploma or equivalent

Job description

The START Center for Cancer Research (“START”) is the world’s largest early phase site network, fully dedicated to oncology clinical research. Throughout our history, START has provided hope to cancer patients in global community practices by offering "Hope Through Access” to cutting edge trials throughout the United States and Europe.

We are hiring a Clincal Scheduler who will manage scheduling protocol specific Study Schedules including, but not limited to, scheduling appointments, radiology procedures and booking hotel stays.

The hourly pay for this role is $23-$27/hour. However, base pay may vary depending on multiple individualized factors including market location, job-related knowledge, skills, and experience.

Location: 450 Lakeville Road, Entrance A, New Hyde Park, New York 11042

Work Schedule: On-Site

8am-5pm, Monday-Friday

Essential Responsibilities

• Perform administrative responsibilities, including, but not limited to, scheduling routine follow-up and treatment appointments, managing external referrals and consults, handling no-shows, answering phone calls, and rescheduling patients.
• Ensure prior authorizations are completed.
• Perform the day-to-day delivery of quality services through consistent application of policies, procedures, protocols, and standards.
• Communicate with patients and visitors in a caring and respectful manner. Collaborate with other care team members and anticipate their needs to ensure coordinated patient care.
• Use and maintain patient electronic medical records, including filing, faxing, and copying.
• Assist with ongoing quality improvements to provide efficient, cost-effective care.
• Engage in continuous education and training to maintain skills, knowledge, and competency to complete functions of role.

Required Education And Experience

• High School Diploma or equivalent.
• One year experience in an outpatient physician practice or healthcare setting.
• Effective communication skills and collaborative attitude.
• Strong attention to detail.
• Knowledge of medical terminology as it relates to scheduling study specific procedures such as CT/MRI/PET scans, biopsies, eye exams, etc.

Preferred Education And Experience

• Oncology and/or research experience.

Best-in-Class Benefits and Perks

Benefits

• 401(k) retirement savings plan with employer match
• Eligibility for an annual performance bonus, based on role and company results
• Generous paid time off and paid holidays
• Comprehensive medical, dental, and vision coverage and optional insurance options
• Company‑paid life and disability insurance for added financial protection
• Employee Assistance Program (EAP) providing confidential, no‑cost support for you and your family from day one
• Flexible FSA and HSA plans to support your financial wellness
• Commitment to a supportive environment that values balance, wellbeing, and flexibility
• We’re committed to fostering a collaborative, creative workplace where every team member is encouraged to contribute. At START, you’ll join a team that values continuous learning, professional growth, shared ideas, and a culture built on inclusivity and innovation.

More About START

START clinical trial sites have conducted more than 1,000 early-phase clinical trials, including dozens of therapies that were approved by the FDA or EMA. START represents the world’s largest roster of early-phase principal investigators across its Network of clinical trial sites. Committed to accelerating passage from trials to treatments, START delivers hope to patients, families, and physicians around the world via our mission of “Hope Through Access”.

Learn more atSTARTresearch.com.

Ready to be part of a team changing the future of cancer treatment?

Join us in our mission to conquer cancer, one clinical trial at a time. Your expertise and dedication can help us bring hope and healing to patients worldwide.

We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.