Oncology Clinical Quality & Safety Program Manager

University of Texas MD Anderson Cancer Center; Houston (TX); Hybrid; USD 79,000 - 119,000; Full time

Job summary

University of Texas MD Anderson Cancer Center is seeking a Program Manager for Clinical Quality & Safety within the Division of Cancer Medicine. The role focuses on advancing patient safety, quality improvement, regulatory compliance, and clinical effectiveness across a large oncology environment.

The ideal candidate has healthcare program management, quality, and data analytics experience, with familiarity in Power BI, Tableau, EPIC, and dashboard development.

Qualifications

• Bachelor's Degree required; Master's preferred.
• Five years related experience, including program management.
• Experience with cross-functional teams, data analytics, and healthcare quality.
• Experience with Power BI, Tableau, EPIC, dashboard development, regulatory reporting, and quality metrics.
• Strong communication, project management, analytical and leadership skills.

Responsibilities

• Coordinate divisional quality improvement programs and develop Quality & Safety metrics for outcomes and productivity.
• Establish quality assurance processes that ensure data accuracy, consistency, and integrity.
• Oversee divisional data collection activities and monitor reporting compliance.
• Measure, trend, analyze, and report Quality & Safety metrics to identify high-risk and recurrent events.
• Monitor the institutional incident reporting system for events across the Division of Cancer Medicine.
• Create, maintain, and enhance dashboards supporting Quality & Safety performance monitoring.
• Coordinate benchmarking activities and communicate findings to divisional leadership.
• Support departments with data extraction, reporting, metric analysis, and performance tracking.
• Collaborate with analysts and quality leaders to identify, measure, and evaluate KPIs.
• Align divisional policies with regulatory, accreditation, and national quality standards.
• Assist the Deputy Division Head for Clinical Quality and Effectiveness with divisional quality initiatives.
• Assist the Divisional Quality Officer with cross-departmental process improvements.
• Support Department Quality Officers with quality improvement projects and operational initiatives.
• Facilitate participation in regulatory reporting systems across departments and service lines.
• Assist in the development and monitoring of quality and compliance measures.
• Evaluate patient care processes and quality outcomes to identify improvement opportunities.
• Participate in Safety and Quality Daily Briefings and institutional quality improvement activities.
• Coordinate study sessions supporting fellows preparing for quality certification examinations.
• Identify opportunities to centralize processes and implement sustainable solutions.
• Promote the meaningful use of data to support clinical practice and quality improvement efforts.
• Lead multidisciplinary projects using established project management methodologies and best practices.
• Define project scope, objectives, deliverables, timelines, and success measures with stakeholders.
• Manage multiple concurrent projects while ensuring timely completion of deliverables.
• Monitor department-specific goals, milestones, and outcomes within established timeframes.
• Collaborate with leadership to develop, implement, and maintain policies and SOPs.
• Coordinate education and training activities supporting quality and safety initiatives.
• Partner with divisional leadership to identify priorities and communicate strategic initiatives.
• Conduct cross-sectional analyses across multiple quality, safety, and operational projects.
• Support initiatives related to emergency room utilization, readmissions, and inpatient care models.
• Drive continuous process improvement through data-informed decision-making and project execution.
• Serve as a liaison between divisional leadership and Department Quality Officers.
• Build and maintain effective relationships across departments, services, and stakeholder groups.
• Collaborate with Dr. Huey and quality leadership to advance strategic priorities.
• Supervise, train, delegate work to, and evaluate the Program Coordinator.
• Plan, organize, and facilitate recurring quality and safety meetings.
• Serve as a resource for clinical quality, patient safety, and regulatory reporting requirements.
• Build strategic partnerships with quality administrators, analysts, and operational teams.
• Assist leadership in prioritizing initiatives that enhance service delivery and patient satisfaction.
• Communicate project updates, findings, and recommendations to stakeholders and leadership.
• Pursue ongoing professional development and support organizational learning initiatives.
• Develop expertise in oncology care delivery, quality risks, and patient safety priorities.
• Support quality initiatives involving stem cell transplant, solid tumors, and hematologic malignancies.
• Monitor initiatives related to chemotherapy safety, opioid safety, and blood product administration.
• Analyze trends involving oncology patients presenting to the emergency department or hospital.
• Evaluate inpatient and outpatient care processes to improve quality and operational outcomes.
• Identify workflow improvement opportunities and recommend evidence-based solutions.
• Participate in the development, revision, and implementation of operational procedures.
• Support institutional quality, safety, and performance improvement initiatives.
• Promote collaboration among clinical, quality, and operational teams.
• Perform other duties as assigned.

Skills

Power BI

Tableau

EPIC

Dashboard development

Quality metrics

Healthcare data analytics

Project management

Leadership

Communication

Education

Bachelor's Degree

Master's Degree

Tools

EPIC

Tableau

Job description

University of Texas MD Anderson Cancer Center is seeking a Program Manager for Clinical Quality & Safety within the Division of Cancer Medicine. The role focuses on advancing patient safety, quality improvement, regulatory compliance, and clinical effectiveness across a large oncology environment.

The ideal candidate has healthcare program management, quality, and data analytics experience, with familiarity in Power BI, Tableau, EPIC, and dashboard development.