Oncology Account Specialist

Hologic; Chicago (IL); Remoto; USD 105.000 - 110.000; Tempo pieno

Descrizione del lavoro

Hologic, Inc. in Chicago is seeking an Oncology Account Specialist to drive regional account sales, service, and support for Breast Cancer Index and CancerTYPE ID. You will act as the primary liaison between Hologic and oncology practices, ensuring seamless adoption of BCI/CTID into clinical practice.

Key duties include growing and maintaining customer relationships, co-travel with teams, and becoming an expert on all Hologic Oncology products while delivering exceptional customer satisfaction.

Competenze

• Bachelor’s degree required.
• 1 year of sales experience/account management required; 2 years preferred.
• Background in medical or biological sciences preferred

Mansioni

• Grow, maintain & support existing customers.
• Build relationships with key personnel at Oncology accounts.
• Travel within designated areas representing Hologic Oncology products; may require extended travel.
• Communicate with internal stakeholders daily.
• Become expert in Hologic processes including provider portal, test ordering, billing, etc.
• Ensure high levels of customer satisfaction by supporting onboarding and troubleshooting orders.
• Serve as the point of contact for post-sale support and follow-up with internal teams.

Conoscenze

PPT

Excel

CRM

Communication

Interpersonal skills

Organization

Formazione

Bachelor's degree

Strumenti

CRM tools

Descrizione del lavoro

TheOncology Account Specialist is responsible for contributing to regional account sales, service, and support activities of Breast Cancer Index and CancerTYPE ID. This person will serve as a key liaison between Hologic and oncology practices, ensuring a seamless customer experience of BCI/CTID into clinical practice.

Duties & Responsibilities:

• Work with an assigned team to grow, maintain & support existing customers.
• Build relationships with key personnel at assigned Oncology accounts to facilitate unit growth.
• Co travel/solo travel within designated areas representing Hologic Oncology products. May require extended travel to support open territories.
• Daily communication/working relationship with key internal stakeholders
• Expert in internal Hologic processes including provider portal, test ordering, missing information, billing, etc.
• Ensure high levels of customer satisfaction by supporting logistics, onboarding, and troubleshooting test orders
• Become experts on all Hologic Oncology products.
• Utilize and maintain internal reports.
• Assist OAE in building key customers facing reports/presentations.
• Serve as the point of contact for post-sale support and follow-up, maintaining strong communication with internal teams such as client services, medical affairs, and billing.

Qualifications:

• Must work independently with an internal drive to be successful.
• Proficient in PPT, Excel, and CRM tools
• Excellent communication, interpersonal and organizational skills.
• Since this position requires you to drive extensively during the workday, a valid driving license and driving record satisfactory to the Company, as well as a serviceable vehicle available for work use is mandatory.
• Show evidence of flexibility, team-orientation, self-motivation, solid judgment and a strong work ethic.
• Have a strong desire to work in a fast-paced environment

Physical Demands & Work Environment:

• Duties are typically performed in a medical office or hospital setting.
• Duties may require working outside normal working hours (evenings and weekends) at times.
• 70+% travel required

Qualifications:

• Bachelor’s degree required
• 1 year of sales experience/account management required; 2 years preferred.
• Background in medical or biological sciences preferred

The total compensation range for this role is $105,000 to $110,000. This is based on a base salary and commission plan combination. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, territory/ geography, education, business needs, market demand and performance versus quota.

Hologic’s employees are subject to third-party COVID-19 vaccination requirements, including from customers and governmental entities. Hologic is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for reasonable accommodation based on disability or sincerely-held religious beliefs where it is able to do so without undue hardship to the company.

Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.

#LI-JM1 #LI-remote