Oncology Account Specialist - Northwest

Hologic, Inc.; San Francisco, Marlborough (CA, MA); On-site; USD 105,000 - 110,000; Full time

Job summary

Hologic, Inc. in the San Francisco area is seeking an Oncology Account Specialist to drive regional account sales, service, and support for Breast Cancer Index and CancerTYPE ID, helping oncology practices adopt these tests into routine clinical workflows.

You will travel 70% or more, build relationships with oncology accounts, coordinate with internal teams, and ensure smooth ordering, onboarding and post-sale support while maintaining compliance and high customer satisfaction.

Qualifications

• Bachelor’s degree is required.
• 1 year of sales/account management experience; 2 years preferred.
• Background in medical or biological sciences preferred.

Responsibilities

• Grow, maintain & support existing customers.
• Build relationships with key personnel at Oncology accounts to facilitate unit growth.
• Co travel/solo travel within designated areas representing Hologic Oncology products. May require extended travel to support open territories.
• Daily communication/working relationship with key internal stakeholders.
• Expert in internal Hologic processes including provider portal, test ordering, missing information, billing, etc.
• Ensure high levels of customer satisfaction by supporting logistics, onboarding, and troubleshooting test orders.
• Become experts on all Hologic Oncology products.
• Utilize and maintain internal reports.
• Assist OAE in building key customers facing reports/presentations.
• Serve as the point of contact for post-sale support and follow-up, maintaining strong communication with internal teams such as client services, medical affairs, and billing.

Skills

PowerPoint

Excel

CRM tools

Communication

Driver's license

Independent worker

Education

Bachelor’s degree

Biological sciences background

Job description

TheOncology Account Specialist is responsible for contributing to regional account sales, service, and support activities of Breast Cancer Index and CancerTYPE ID. This person will serve as a key liaison between Hologic and oncology practices, ensuring a seamless customer experience of BCI/CTID into clinical practice.

Duties & Responsibilities:

• Work with an assigned team to grow, maintain & support existing customers.
• Build relationships with key personnel at assigned Oncology accounts to facilitate unit growth.
• Co travel/solo travel within designated areas representing Hologic Oncology products. May require extended travel to support open territories.
• Daily communication/working relationship with key internal stakeholders
• Expert in internal Hologic processes including provider portal, test ordering, missing information, billing, etc.
• Ensure high levels of customer satisfaction by supporting logistics, onboarding, and troubleshooting test orders
• Become experts on all Hologic Oncology products.
• Utilize and maintain internal reports.
• Assist OAE in building key customers facing reports/presentations.
• Serve as the point of contact for post-sale support and follow-up, maintaining strong communication with internal teams such as client services, medical affairs, and billing.

Qualifications:

• Must work independently with an internal drive to be successful.
• Proficient in PPT, Excel, and CRM tools
• Excellent communication, interpersonal and organizational skills.
• Since this position requires you to drive extensively during the workday, a valid driving license and driving record satisfactory to the Company, as well as a serviceable vehicle available for work use is mandatory.
• Show evidence of flexibility, team-orientation, self-motivation, solid judgment and a strong work ethic.
• Have a strong desire to work in a fast-paced environment

Physical Demands & Work Environment:

• Duties are typically performed in a medical office or hospital setting.
• Duties may require working outside normal working hours (evenings and weekends) at times.
• 70+% travel required

Qualifications:

• Bachelor’s degree required
• 1 year of sales experience/account management required; 2 years preferred.
• Background in medical or biological sciences preferred

The total compensation range for this role is $105,000 to $110,000. This is based on a base salary and commission plan combination. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, territory/ geography, education, business needs, market demand and performance versus quota.

Hologic’s employees are subject to third-party COVID-19 vaccination requirements, including from customers and governmental entities. Hologic is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for reasonable accommodation based on disability or sincerely-held religious beliefs where it is able to do so without undue hardship to the company.

Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.

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