Onboarding Specialist

Apache Industrial Holdings; Omaha (NE); On-site; USD 42,000 - 52,000; Full time

Job summary

Apache Industrial Services is seeking an Onboarding Specialist to partner with recruiters and field management to onboard new hires, rehires, and transfers, ensuring timely and thorough onboarding while providing daily updates on candidate progress.

The role involves guiding applicants through applications, coordinating background checks and training, maintaining confidential information, and collaborating with HR to improve the onboarding experience.

Qualifications

• 1–4 years of onboarding experience in industrial/facilities maintenance.
• Experience with ATS or HRIS systems.
• Experience with background checks via web-based systems.

Responsibilities

• Supports onboarding with employment applications via phone or internet.
• Assists with translation for onboarding in English and Spanish.
• Supervises onboarding processes through clinics/training to ensure retention.
• Manages onboarding through completion and handles confidential information.
• Troubleshoots and escalates onboarding issues as needed.
• Collaborates with HR partners to review onboarding experiences and implement improvements.
• Completes I-9 via HRIS system.
• Provides follow-up to ensure clinic requirements and safety courses are completed.
• Provides daily/weekly updates to hiring managers on compliance.
• Other duties as assigned.

Skills

Team collaboration

Verbal & written communication

Attention to detail

Time management

Customer service

Self-motivation

Multitasking

Problem-solving

Tools

ATS

HRIS

Job description

Job Description

Position Title: Onboarding Specialist

Position Reports To: Office Manager

Position Summary

The Onboarding Specialist works closely with our recruiters and field management team to ensure timely and thorough onboarding of new hires, rehires, and transfers. During the staffing phase for the job site, the Onboarding Specialist is critical, given that he/she keeps the management team updated daily regarding where the candidates are in their onboarding process.

Essential Functions

• Supports new hires as they complete employment application via a phone application or on the internet
• Assists Craft Professionals with translation via written and verbal ATS onboarding in both English and Spanish
• Supervises all onboarding Craft Professionals through the HASC, ISTC, and other clinics/training processes, ensuring craft professional retention
• Manages onboarding through completion, handles sensitive and confidential employee information ensuring superior customer service
• Troubleshoots and escalates (as necessary) onboarding issues as they arise
• Works closely and proactively with the HR Business Partners to review onboarding experiences and implement solutions to improve the onboarding process
• Completes I-9 via HRIS system
• Provides follow up for Craft Professional to ensure completion of clinic requirements and safety courses
• Provides daily/weekly updates to hiring managers regarding the Craft Professional’s compliance
• Other duties as assigned

Education & Experience

• 1-4 years of experience onboarding candidates in the industrial and/or facilities maintenance sector
• Experience working within ATS or HRIS systems
• Experience with completing background checks via various web-based systems

Knowledge, Skills, and Abilities

• Familiarity with qualifications for job sites i.e., registering candidates on the HASC, ISTC, and other industrial training councils
• Ability to work collaboratively and build strong partnerships with management and field leaders
• Proficiency in computers including Microsoft Office (Word, Excel, PowerPoint, etc.)
• Must work well in a team atmosphere and communicate effectively both verbally and written
• Must be comfortable adapting to different personalities
• Must have a professional attitude and possess the ability to exercise good judgment when problem-solving
• Ability to work independently for day-to-day tasks to ensure onboarding goals and priorities are met
• Ability to effectively manage multiple projects, tasks, and priorities
• Excellent customer service skills
• Excellent verbal and written communication skills
• Strong attention to detail, accuracy, and time management
• Ability to demonstrate self-motivation and ownership of assigned work

Work Conditions/Physical Demands

Remaining in a stationary position, often standing, or sitting for prolonged periods. Light work that includes moving objects up to 20 pounds. No adverse environmental conditions expected.

For over thirty years, Apache Industrial Services has met the needs of the petrochemical, industrial and energy sectors by providing superior quality, service and long-term value to our customers. Through our commitment to excellence in our work, a purposeful culture of safety, and the dedication and leadership of our expert craftsmen, Apache is a company that is doing it right. With strategic office locations throughout the US and Canada, we are able to provide efficient and reliable services to our wide variety of customers. At the core of Apache is a belief system that we refer to as #ApachePride. This belief permeates everything we do and from the CEO to the new hire employee that started yesterday; We all understand that the success of our business relies heavily on our hard-working men and women in the field.

Equal Opportunity

Apache Industrial Services is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.