Onboarding Operations Specialist - EMEA

Remote; Myrtle Point (OR); Remote; USD 26,000 - 60,000; Full time

Job summary

A global HR firm is looking for a Specialist in Onboarding Operations to enhance the onboarding journey for new employees globally. This role requires extensive operations experience, strong knowledge of employment contracts, and excellent communication skills. You'll work in an agile, remote environment and contribute to a crucial function in shaping global employment. The position offers a salary range of $26,350 — $59,300 USD.

Benefits

Work from anywhere

Flexible paid time off

Flexible working hours

16 weeks paid parental leave

Mental health support services

Stock options

Learning budget

Home office budget

Budget for local in-person social events

Qualifications

• Strong background in operational roles with understanding of people operations.
• Proficiency in handling employment contracts.
• Excels in fast-paced, cross-functional settings.
• Collaborative mindset with team success value.
• Business-level English communication skills.
• Familiar with collaboration tools for asynchronous work.
• Works autonomously within a remote team.
• Experience organizing and updating knowledge resources.

Responsibilities

• Manage onboarding for new employees focusing on compliance and documentation.
• Own the entire onboarding lifecycle and address employee queries.
• Work with multiple teams to deliver a smooth experience.
• Seek enhancements to the onboarding process.
• Manage employee data with accuracy.
• Contribute to compliance initiatives and reporting.
• Identify automation opportunities.

Skills

Operations Experience

Contract Knowledge

Adaptability

Team-Oriented Mindset

Exceptional Communication Skills

Tech-Savvy

Independent and Collaborative

Familiarity with Key Tools

Knowledge and Content Management

Tools

Notion

Slack

Zendesk

Google Workspace

Job description

Overview

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. All Remote positions are fully remote and we operate asynchronously around the world.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What this role can offer you

Step into a pivotal role at Remote, where you’ll be contributing to shaping the future of global employment. As a Specialist in our Onboarding Operations team within EOR Operations, you’ll have the unique opportunity to make a meaningful impact by enhancing the onboarding journey for our clients’ new employees across the globe. You’ll thrive in a collaborative, agile environment where your insights and dedication to excellence will drive real change. You will be reporting to the Manager, Onboarding Operations.

What you bring

• Extensive Operations Experience: Strong background in operational roles with a solid understanding of people operations (experience in employment and legal contracting is key).
• Contract Knowledge: Proficiency in handling employment contracts and similar legally binding documents, particularly within HR or people management.
• Adaptability: Excels in fast-paced, cross-functional settings, ideally within startups or high-growth companies, energized by evolving challenges.
• Team-Oriented Mindset: Collaborative, values team success with strong ownership; works well independently and seeks support when needed.
• Exceptional Communication Skills: Business-level written and spoken English, with attention to detail and clear documentation; additional languages are a plus.
• Tech-Savvy and Adaptable: Proficient with collaboration tools for asynchronous work; able to learn and adapt to new systems.
• Independent and Collaborative: Works autonomously within an international, fast-paced remote team; open to flexible hours to support global needs.
• Familiarity with Key Tools: Experience with Notion, Slack, Zendesk, Google Workspace or similar.
• Knowledge and Content Management: Skilled in organizing, maintaining and updating knowledge resources for accessibility and accuracy.
• French or Arabic language skills are a bonus

Key Responsibilities

• Lead the Onboarding Journey: Manage onboarding for new employees with focus on compliance and documentation, including verification and preparation of employment packages.
• End-to-End Ownership: Own the entire onboarding lifecycle, meet operational requirements, and address employee queries.
• Cross-Functional Collaboration: Work with Mobility, Benefits, Lifecycle, and Payroll teams to deliver a smooth experience for clients and employees.
• Continuous Improvement: Seek and implement enhancements to the onboarding experience.
• Data Expertise: Manage employee data with accuracy, security, and confidentiality.
• Support Compliance Initiatives: Contribute to reporting, audits, and data integrity projects.
• Drive Automation: Identify and champion automation opportunities to streamline onboarding.

Practicals

• You'll report to: Manager, Onboarding Operations
• Team: EOR Operations: Onboarding
• Location: Serbia, Poland, Bulgaria, Estonia, Malta
• Start date: As soon as possible

Application process

• AI Interview (Async)
• Interview with recruiter
• Interview with future manager
• Interview with team members (no managers present)
• Bar Raiser Interview
• Prior employment verification check

Remote’s Total Rewards philosophy is to ensure fair, unbiased compensation and equity pay along with competitive benefits in all locations in which we operate. We do not encourage cheap-labor practices and aim to pay above in-location rates to hire globally. We strive to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem wide. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy. Salary ranges are determined by role, level and location, and titles may span multiple career levels. The actual base pay depends on location, transferable or job-related skills, work experience, training, business needs, and market demands. The base salary range may be subject to change. Internal moves may have compensation changes reviewed by the Total Rewards & People Enablement team on a case-by-case basis.

The annual salary range for this full-time position is $26,350 — $59,300 USD.

Benefits

Our full benefits & perks are explained in our handbook. Some benefits/perks applicable to all Remoters include:

• Work from anywhere
• Flexible paid time off
• Flexible working hours (async)
• 16 weeks paid parental leave
• Mental health support services
• Stock options
• Learning budget
• Home office budget & IT equipment
• Budget for local in-person social events or co-working spaces

How you’ll plan your day (and life)

We work async at Remote, so you can plan your schedule around your life. You will be empowered to take ownership and be proactive; when in doubt, you should default to action. Your life-work balance is important and you should fit work around your needs.

If that sounds like something you want, apply now!

How to apply

• Please fill out the form below and upload your CV in PDF format.
• Submit your application and CV in English, as this is the standard language used at Remote.
• If you don’t have an up-to-date CV, you may include your LinkedIn profile instead.

We encourage applicants from all ethnic groups, genders, orientations, ages, abilities, disability statuses and other under-represented groups to apply. We have ERGs (Women, Disability, Queer, Minorities in Tech) and offer accommodations during interviews. We may ask for pronouns at interview and provide an anonymous demographic questionnaire during the application. We are an equal employment opportunity employer and strive for a diverse workforce. We appreciate voluntary demographic data if you choose to share it.

Remote embraces AI as a tool while prioritizing human creativity and authenticity. For more about Remote’s AI guidelines, see the guidelines here. We accept applications on an ongoing basis.