Onboarding Operations Specialist - EMEA

R; Myrtle Point (OR); Remote; USD 26,000 - 60,000; Full time

Job summary

A global employment solutions company is seeking an Onboarding Operations Manager to lead onboarding for new employees in a remote setting. Key responsibilities include managing compliance documentation and collaborating with various teams. The ideal candidate has extensive operations experience, exceptional communication skills, and is tech-savvy. This role offers competitive salary and flexible working conditions.

Benefits

Work from anywhere

Flexible paid time off

16 weeks paid parental leave

Mental health support services

Stock options

Learning budget

Home office budget & IT equipment

Qualifications

• Strong background in operational roles, understanding of people operations.
• Proficient in employment contracts and legal documentation.
• Ability to excel in fast-paced, collaborative environments.

Responsibilities

• Manage onboarding for new employees focusing on compliance and documentation.
• Own the entire onboarding lifecycle and address employee queries.
• Partner with different teams to deliver a smooth experience.

Skills

Operations Experience

Contract Knowledge

Adaptability

Team-Oriented Mindset

Exceptional Communication Skills

Tech-Savvy

Knowledge Management

Tools

Notion

Slack

Zendesk

Google Workspace

Job description

Overview

About Remote: Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We enable businesses of all sizes to recruit, pay, and manage international teams. All positions are fully remote, with a future-focused work culture and asynchronous collaboration across the world.

Step into a pivotal role at Remote, shaping the future of global employment. You’ll contribute to the onboarding journey for our clients’ new employees across the globe, thriving in a collaborative, agile environment where your insights drive real change. You will report to the Manager, Onboarding Operations.

What you’ll bring

• Extensive Operations Experience: Strong background in operational roles with a solid understanding of people operations, including experience in employment and legal contracting.
• Contract Knowledge: Proficiency in handling employment contracts and similar legally binding documents within HR or people management.
• Adaptability: Ability to excel in fast-paced, cross-functional settings, ideally in startups or high-growth environments, with a readiness to tackle evolving challenges.
• Team-Oriented Mindset: Collaborative approach with strong ownership; capable of working independently and seeking support proactively when needed.
• Exceptional Communication Skills: Business-level English with high clarity in documentation and communication; additional languages are a plus.
• Tech-Savvy and Adaptable: Proficient with collaboration tools and able to learn new systems quickly for asynchronous work.
• Independent and Collaborative: Able to work autonomously in an international, fast-paced remote team; flexible hours to support global needs.
• Familiarity with Key Tools: Experience with Notion, Slack, Zendesk, Google Workspace (G-Suite) or similar for documentation and communication.
• Knowledge and Content Management: Skilled at organizing and maintaining knowledge resources for accessibility and accuracy.
• French or Arabic language skills would be a bonus.

Key Responsibilities

• Lead the Onboarding Journey: Manage onboarding for new employees with a focus on compliance and seamless documentation, including verification and preparation of employment packages.
• End-to-End Ownership: Own the entire onboarding lifecycle, ensuring operational readiness and addressing employee queries.
• Cross-Functional Collaboration: Partner with Mobility, Benefits, Lifecycle, and Payroll teams to deliver a smooth experience for clients and employees.
• Continuous Improvement: Seek and implement enhancements to the onboarding experience to meet evolving needs.
• Data Expertise: Manage employee data with accuracy, security, and confidentiality.
• Support Compliance Initiatives: Contribute to reporting, audits, and data integrity projects to uphold operational excellence.
• Drive Automation: Identify and promote automation to streamline onboarding processes for efficiency and scalability.

Practicals

• You'll report to: Manager, Onboarding Operations
• Team: EOR Operations: Onboarding
• Location: Serbia, Poland, Bulgaria, Estonia, Malta
• Start date: As soon as possible

Application process

• AI Interview (Async)
• Interview with recruiter
• Interview with future manager
• Interview with team members (no managers present)
• Bar Raiser Interview
• Prior employment verification check

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not engage in cheap-labor practices and therefore aim to pay above in-location rates. We strive to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

Salary: The annual salary range for this full-time position is $26,350 — $59,300 USD.

Benefits

• Work from anywhere
• Flexible paid time off
• Flexible working hours (async)
• 16 weeks paid parental leave
• Mental health support services
• Stock options
• Learning budget
• Home office budget & IT equipment
• Budget for local in-person social events or co-working spaces

How you’ll plan your day (and life)

We work async at Remote, so you can plan your schedule around your life. See more at the company site for async work information. You will be empowered to take ownership and be proactive; life-work balance is important and you will be encouraged to put yourself and your family first.

If this sounds like the right opportunity, apply now!

How to apply

• Please fill out the form below and upload your CV in PDF format.
• Submit your application and CV in English, the standard language used at Remote.
• If you don’t have an up-to-date CV, you may add a link to your LinkedIn profile.

We encourage applicants from all backgrounds and identities. We have ERGs (Women, Disability, Queer, Minorities in Tech) and support reasonable accommodations during interviews. We also invite you to voluntarily share pronouns and demographic information to help ensure an inclusive workplace.

Remote embraces AI as a tool while prioritizing human creativity and authenticity. For AI guidelines, please review our policies on the company site. Applications are accepted on an ongoing basis.