Onboarding Operations Specialist - EMEA

R; Brackettville (TX); Remote; USD 26,000 - 60,000; Full time

Job summary

A global employment solutions firm is seeking an Onboarding Specialist to manage the onboarding process for clients' new employees. This fully remote role requires extensive operations experience and strong communication skills, along with a collaborative mindset. The successful candidate will enhance the onboarding experience while working independently in a global team. Competitive salary and flexible working conditions are offered, accommodating diverse applicants.

Benefits

Work from anywhere

Flexible paid time off

16 weeks paid parental leave

Mental health support services

Stock options

Learning budget

Home office budget

Budget for local social events

Qualifications

• Strong background in operational roles with a solid understanding of people operations.
• Proficiency in handling employment contracts and similar legally binding documents.
• Able to excel in fast-paced, cross-functional settings.
• Collaborative, with strong ownership and ability to work independently.
• Business-level English with attention to detail.

Responsibilities

• Manage the onboarding process with a focus on compliance and seamless documentation.
• Own the entire employee onboarding lifecycle and address employee queries.
• Work with various teams to deliver smooth experiences for clients and employees.
• Seek and implement enhancements to the onboarding experience.
• Manage and maintain employee data with accuracy.

Skills

Extensive Operations Experience

Contract Knowledge

Adaptability

Team-Oriented Mindset

Exceptional Communication Skills

Tech-Savvy and Adaptable

Independent and Collaborative

Familiarity with Key Tools

Knowledge and Content Management

Additional Language

Tools

Notion

Slack

Zendesk

Google Workspace

Job description

Overview

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We enable businesses of all sizes to recruit, pay, and manage international teams. All Remoters work remotely across the world, with positions fully remote.

We encourage every member of the Remote team to bring their talents, experiences and culture to help build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

Role summary

Step into a pivotal role at Remote, where you’ll contribute to shaping the future of global employment. As a Specialist in our Onboarding Operations team within EOR Operations, you’ll enhance the onboarding journey for our clients’ new employees across the globe. You’ll thrive in a collaborative, agile environment where your insights and dedication to excellence will drive real change.

You will report to the Manager, Onboarding Operations.

What you bring

• Extensive Operations Experience: Strong background in operational roles with a solid understanding of people operations (experience in employment and legal contracting is key).
• Contract Knowledge: Proficiency in handling employment contracts and similar legally binding documents, particularly within HR or people management space.
• Adaptability: Able to excel in fast-paced, cross-functional settings, ideally within startups or high-growth companies, and energized by evolving challenges.
• Team-Oriented Mindset: Collaborative, with strong ownership and the ability to work well independently and seek support proactively when needed.
• Exceptional Communication Skills: Business-level English, with attention to detail and clear documentation and communication for diverse audiences. Additional languages are a plus.
• Tech-Savvy and Adaptable: Comfortable with collaboration tools for asynchronous work and able to learn new systems quickly.
• Independent and Collaborative: Able to work autonomously within an international, fast-paced remote team, and open to flexible hours to support global needs.
• Familiarity with Key Tools: Exposure to Notion, Slack, Zendesk, Google Workspace, and similar.
• Knowledge and Content Management: Skilled in organizing, maintaining, and updating knowledge and content resources for accessibility and accuracy.
• Additional Language: French or Arabic skills are a bonus.

Key Responsibilities

• Lead the Onboarding Journey: Manage the onboarding process for new employees with a focus on compliance and seamless documentation, including verification and preparation of employment packages.
• End-to-End Ownership: Own the entire employee onboarding lifecycle, meeting operational requirements and addressing employee queries.
• Cross-Functional Collaboration: Work with Mobility, Benefits, Lifecycle, and Payroll teams to deliver a smooth experience for clients and employees.
• Continuous Improvement: Seek and implement enhancements to the onboarding experience.
• Data Expertise: Manage and maintain employee data with accuracy, security, and confidentiality.
• Support Compliance Initiatives: Contribute to reporting, audits, and data integrity projects.
• Drive Automation: Identify and champion automation opportunities to streamline onboarding processes.

Practical details

• You'll report to: Manager, Onboarding Operations
• Team: EOR Operations : Onboarding
• Location: Serbia, Poland, Bulgaria, Estonia, Malta
• Start date: As soon as possible

Application process

• AI Interview (Async)
• Interview with recruiter
• Interview with future manager
• Interview with team members (no managers present)
• Bar Raiser Interview
• Prior employment verification check

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and equity pay along with competitive benefits in all locations where we operate. We do not engage in cheap-labor practices and pay above in-location rates. We aim to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

Our salary ranges reflect international operations and geographic pay differentials. The actual base pay for the successful candidate depends on location, skills, experience, and market conditions, and may be adjusted over time. All compensation changes associated with internal moves are reviewed by the Total Rewards & People Enablement team on a case-by-case basis.

The annual salary range for this full-time position is $26,350 — $59,300 USD.

Benefits

Full benefits & perks are explained in our handbook. As a global company, some benefits apply differently by country, but the following are available to all Remoters:

• work from anywhere
• flexible paid time off
• flexible working hours (async)
• 16 weeks paid parental leave
• mental health support services
• stock options
• learning budget
• home office budget & IT equipment
• budget for local in-person social events or co-working spaces

How you’ll plan your day (and life)

We work async at Remote, so you can plan your schedule around your life. Read more about async work at Remote.

You will be empowered to take ownership and be proactive. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

• Please fill out the form below and upload your CV in PDF format.
• Submit your application and CV in English.
• If you don’t have an up-to-date CV, you may include your LinkedIn profile.

We encourage applicants from all backgrounds and identities. We have ERGs and are committed to accommodation during interviews and beyond. We may collect demographic information for equal employment opportunity reporting, if you choose to provide it. We welcome candidates to learn about Remote's AI guidelines and policies.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. To learn more about Remote's AI guidelines, please review our policies. Please note we accept applications on an ongoing basis.