Onboarding Liaison - Food Processing 3rd shift

Maple Leaf Farms; Milford (IN); Hybrid; USD 42,000 - 52,000; Full time

Job summary

Maple Leaf Farms in Indiana is seeking a Training and Onboarding Specialist to join the production team. You will support onboarding and training for new hires, ensuring familiarity with job duties, safety procedures, GMPs, quality standards, and company policies.

You will track onboarding milestones, coordinate feedback, and assist leadership in maintaining a productive, compliant workplace while promoting strong team collaboration.

Qualifications

• High school diploma or GED; additional technical coursework preferred.
• 1–3 years of experience in manufacturing, food processing, or production environments.
• Ability to read, write, and communicate effectively in English; bilingual skills a plus.

Responsibilities

• Record process data and update SOPs as needed.
• Support onboarding and training for new team members; facilitate Strong Start Program.
• Ensure trainers are prepared and serve as main contact during onboarding.
• Monitor new employee progress and coordinate 10, 20, 30-day reviews with supervision.
• Provide feedback to operations management on concerns affecting culture, safety, or production.
• Direct employee questions to Supervisors/Managers as appropriate.
• Serve as main contact for new production employees during onboarding and training period.
• Track onboarding milestones and maintain training documentation.
• Support initiatives to improve employee retention and engagement, including appreciation events.
• Conduct orientation sessions to communicate company values and expectations.
• Perform other duties to support production and training needs, including laundry coverage as needed.

Skills

SOP literacy

Strong communication

Teamwork

Attention to detail

Problem-solving

Adaptability

English literacy

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Job Category: Production

Requisition Number: ONBOA001359

• Posted : July 23, 2026
• Full-Time

Locations

Showing 1 location

Description

Essential Duties

• Record process data, operational adjustments, and write and make updates to standard operating procedures (SOPs) as needed.
• Support onboarding and training activities for new team members, ensuring employees are trained in job responsibilities, safety procedures, GMPs, quality standards and company policies. This would include continuing to facilitate the Strong Start Program.
• Ensures trainers (Buddy’s) are prepared to support new team members and serve as the main contact for new production employees during the onboarding and training period.
• Monitor new employee progress and provide feedback to supervisors/managers and coordinate10, 20, and 30-day check-ins around performance and assist associates and leadership as needed.
• Provide any information or feedback with operations management on any concerns, issues, changes that would impact culture, safety, production, policies or the employee/management relationship.
• Help direct employee questions and concerns to the appropriate Supervisors, Managers or departmental representatives.
• Serve as the main contact for new production employees during the onboarding and training period.
• Track onboarding milestones and maintain accurate documentation which includes training documentation and maintains and updates the new hire monitor.
• Support initiatives to improve employee retention, engagement, in supporting programs like the Golden Duck and employee appreciation events.
• Conduct and assist with orientation sessions, ensuring employees understand company values, culture, and workplace expectations.
• Perform other duties as assigned to support production and training needs that may include but not limited to laundry coverage or filling in for other liaisons.

Job Specifications
Experience working in production, training or onboarding roles is preferred. Ability to stay on task with little supervision and may require standing for extended periods, walking and learning the production positions within the plant.

Skills, Abilities, and Education

Education:
High school diploma or GED is preferred. Additional technical training or coursework related to manufacturing, industrial processes, or production operations is preferred.

Experience:
One (1) to three (3) years of experience in a manufacturing, food processing, or production environment preferred.

Technology:
Working knowledge of production equipment, manufacturing systems, and standard computer applications preferred or the ability to learn.

Language:
Must be able to read, write, and communicate effectively in English. Bi-lingual skills preferred but not mandatory (Spanish, French, Creole, or Burmese preferred but not required)

Skills & Abilities

• Working knowledge of manufacturing, processing, and machine operation principles.
• Ability to write, read, interpret, and follow SOPs, technical documentation, and production schedules.
• Strong problem-solving and analytical skills.
• Excellent communication and teamwork abilities.
• Strong attention to detail and commitment to product quality and safety.
• Ability to work effectively in a fast-paced production environment.
• Ability to adjust from working independently with little or no supervision or in a team environment.

Working Climate

• Position is a hybrid between office and Production environment.
• Temperature & Conditions: Work is typically performed in cold, refrigerated areas (35–45°F / 1–7°C) to maintain product safety and freshness. Some areas may be wet, humid, or damp due to cleaning and sanitation processes.
• Noise Level: The plant can be moderately to very noisy, with constant operation of machinery, conveyors, and equipment. Hearing protection may be required in certain areas and other required PPE.
• Physical Demands: Employees may stand for long periods, perform repetitive hand or arm movements, and handle poultry products weighing up to 10–50 lbs. depending on the task.
• Protective Equipment: Personal protective equipment (PPE) such as gloves, smocks, aprons, hairnets, earplugs, and safety footwear is required.
• Sanitation & Cleanliness: Strict hygiene and food safety standards are maintained. Frequent handwashing and adherence to biosecurity and USDA guidelines are required along with applicable company policies.
• Employees may be exposed to raw poultry, strong cleaning chemicals (with proper training and PPE), and varying odors.
• Team Environment: Work is often performed in close proximity to others on the production line, requiring teamwork, cooperation, and adherence to safety rules.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.