Onboarding Coordinator

ShiftMed; Albuquerque (NM); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Competitive hourly rate

Health insurance offerings

Generous PTO

401(k) with company match

Company-sponsored life insurance

Short-term disability

Company-provided laptop

Growth opportunities

Job summary

ShiftMed is looking for a dedicated Onboarding Coordinator in Albuquerque, NM to support our partnership with Presbyterian Healthcare Services. This on-site role manages orientation, clinician scheduling, and compliance on site at the Cooper Center, and handles day-to-day administrative tasks.

You will drive LMS completion, clock-in/out support, and data updates while visiting clinicians on-site every other Monday from 7:30 AM to 4:30 PM MST; remote otherwise.

Qualifications

• Prior experience in healthcare staffing, credentialing, compliance, or clinical operations.
• Comfortable working on site at a healthcare facility and interacting with clinicians once every two weeks for orientation.
• Strong attention to detail around certifications, expirations, and account data accuracy.
• Clear, professional communication style; comfortable answering clinician questions in the moment.
• Organized and self-directed; able to track multiple recurring deadlines without close supervision.

Responsibilities

• Facilitate the orientation day from start to finish on site at the Cooper Center.
• Set expectations for clinicians as representatives of ShiftMed.
• Answer one-off clinician questions in real time.
• Assist with clock-in and clock-out procedures.
• Coordinate the scheduling of buddy shifts.
• Collect clinician referrals while on site.
• Confirm LMS (Learning Management System) completion before clinicians leave orientation.

Skills

Healthcare staffing experience

Credentialing

Compliance

Clinical operations

Attention to detail

Communication

Organizational skills

Job description

ShiftMed is looking for a dedicated, Onboarding Coordinator in Albuquerque, NM (on-site every other Monday only) to support our partnership with Presbyterian Healthcare Services. This role owns the day-to-day, on-the-ground administrative work that keeps clinicians oriented, compliant, and set up for success on site at the Cooper Center, while also managing the account-level data updates that keep the partnership running smoothly.

ShiftMed's mission is to revolutionize the nurse staffing business, leveraging our technology to empower healthcare professionals to take control of their schedules. Our app enables them to connect directly with facilities to find the best opportunities that fit their needs.

Who We Are

• Our mission is to empower healthcare professionals to make a living doing what they love, when and where they want.

In The News

• Recognized on the Inc. 5000 fastest-growing company list
• Featured in outlets including USA Today, Yahoo! News, Fortune, and Skilled Nursing News

ShiftMed: Setting a New Standard

• A large and growing network of healthcare professionals nationwide on our app
• Hundreds of thousands of hours of care delivered to patients nationwide
• Continued strong year-over-year growth as one of the fastest-growing platforms in healthtech

About your role:

Orientation Ownership

• Facilitate the orientation day from start to finish on site at the Cooper Center
• Set expectations for clinicians as representatives of ShiftMed
• Answer one-off clinician questions in real time
• Assist with clock-in and clock-out procedures
• Coordinate the scheduling of buddy shifts
• Collect clinician referrals while on site
• Confirm LMS (Learning Management System) completion before clinicians leave orientation
• On site every other Monday from 7:30 AM-4:30 PM MST; remote the rest of the time

Compliance Monitoring

• Monitor learning module completion status for all active clinicians
• Track Presbyterian-specific learning module requirements
• Monitor yearly certification and credentialing requirements and deadlines
• Field clinician questions related to certifications and credentials
• Flag upcoming expirations early enough to resolve them before they become compliance gaps

Manual Account Updates

• Rate updates
• Contact updates
• Shift structure updates

Qualifications:

• Prior experience in healthcare staffing, credentialing, compliance, or clinical operations preferred
• Comfortable working on site at a healthcare facility and interacting with clinicians once every two weeks for orientation
• Strong attention to detail, especially around certifications, expirations, and account data accuracy
• Clear, professional communication style; comfortable answering clinician questions in the moment
• Organized and self-directed; able to track multiple recurring deadlines without close supervision

What You'll Love:

• Competitive hourly rate of $21.50-$25.00 per hour
• Comprehensive health insurance offerings
• Generous PTO
• 401(k) with company match - up to 3% and eligibility is 1-year of service and 1,000 hours worked
• Company-sponsored life insurance and short-term disability
• Company-provided laptop
• Tremendous growth opportunities to be with a thriving young company disrupting the HealthTech space

When you join our company, you're not just accepting a job. You are making a career move.

ShiftMed is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Applicants must be authorized to work for any employer in the US. We are unable to sponsor or take over sponsorship of employment visa at this time.