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Caterpillar is seeking a Product Support specialist based in Phoenix, AZ, to own onboard hardware health and fleet availability for MineStar-equipped autonomous haul trucks. You will analyze performance, lead root-cause investigations, and provide guidance to maintenance teams across sites worldwide. Travel 30–50% to support roster work, with relocation assistance available.
Sponsorship is not available. A Bachelor's in Mechanical/Mechatronics/Mining engineering is required, and experience with
Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Work hard for 7 days, then enjoy 7 days off. Travel, relax, recharge-your time is truly yours.
Apply your mechanical engineering expertise to some of the largest autonomous mining fleets.
Collaborate with teams and mine sites around the world supporting one of the mining industry's most advanced autonomous haulage systems.
You’ll receive structured onboarding and product training on MineStar onboard networks/machine control systems and troubleshooting. Training is tailored and may include classroom learning, on-the-job development, and mentoring.
The position is based in Phoenix, Arizona, and requires 30-50% travel to support roster work. Domestic relocation assistance is available. Sponsorship is not available. Learn more about Command for hauling.
$112,710.00 - $169,060.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
This position requires working onsite five days a week. Relocation is available for this position. Visa Sponsorship is not available for this position. Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.