OnBase ECM & Atlassian Platform Administrator - Intermediate

Ddc Dine; United States; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, vision, life and disa

Retirement savings with company match

Paid time off

Voluntary supplemental benefits

Employee assistance program

Tuition reimbursement

Job summary

Diné Development Corporation (DDC) seeks an OnBase ECM & Atlassian Platform Administrator to provide combined platform administration and sustainment for enterprise content management and work management tools in secure environments.

You will configure OnBase components, design workflows, manage Jira/Confluence projects, user access, automation, dashboards, and reports, while coordinating upgrades and maintaining thorough documentation and training to promote reliability.

Qualifications

• 3+ years hands-on OnBase administration and 3+ years Jira/Confluence administration.
• High school diploma or GED.
• Active Top Secret clearance.
• Atlassian ACP certifications and/or OnBase admin/workflow certifications preferred.
• Travel may be required.
• Experience designing/maintaining workflows and permissions models; familiarity with JQL and automation; basic SQL skills helpful.

Responsibilities

• Administer, configure, and sustain OnBase ECM solutions, including document types, keyword configurations, disk storage groups, ingestion processes, Unity/Web clients, user access controls, workflows, and forms.
• Design, develop, and optimize OnBase workflows, Unity Forms, and document automation solutions to digitize business processes and improve operational efficiency.
• Administer and maintain Atlassian platforms (Jira, JSM, Confluence) with projects, spaces, workflows, permission schemes, automation, dashboards, and templates.
• Serve as the primary technical resource for OnBase and Atlassian environments, providing support, gathering requirements, troubleshooting issues, coordinating upgrades, patches, releases, and approved plugins.
• Maintain comprehensive system documentation and deliver user training to promote adoption and reliability.
• Other duties as assigned.

Skills

OnBase administration

Jira/Confluence administration

Workflow design

Permissions modeling

JQL

SQL basics

Education

High school diploma/GED

Tools

OnBase

Jira

Confluence

Job description

We are seeking an OnBase ECM & Atlassian Platform Administrator - Intermediate to provide combined platform administration and sustainment for enterprise content management and work management/collaboration tools in secure environments. This role supports configuration, workflow automation, user access management, reporting, and troubleshooting across multiple platforms while ensuring changes are controlled, documented, and supportable.

Responsibilities

• Administer, configure, and sustain Hyland OnBase enterprise content management solutions, including document types, keyword configurations, disk storage groups, ingestion processes, Unity/Web clients, user access controls, workflows, and forms to support secure and efficient records management.
• Design, develop, and optimize OnBase workflows, Unity Forms, and document automation solutions to digitize business processes, improve operational efficiency, and enhance information management capabilities across the organization.
• Administer and maintain Atlassian platforms, including Jira, Jira Service Management (JSM), and Confluence, by managing projects, spaces, workflows, permission schemes, automation rules, dashboards, templates, and collaboration tools to support business and IT operations.
• Serve as the primary technical resource for both OnBase and Atlassian environments, providing customer support, gathering requirements, troubleshooting platform issues, coordinating upgrades, patches, releases, and approved plugin implementations while ensuring compliance with security and governance standards.
• Maintain comprehensive system documentation, knowledge articles, configuration records, and operational procedures while delivering user training, guidance, and best practices to promote platform adoption, reliability, and continuous improvement.
• Other duties as assigned.

Qualifications

• Years of Experience: 3+ years hands-on OnBase administration and 3+ years hands-on Jira/Confluence administration (or comparable combined experience).
• Education Level: High school diploma/GED.
• Clearance Requirements: Must have active Top Secret (TS) clearance.
• Certification Requirements: Atlassian ACP certifications (preferred) and/or OnBase admin/workflow certifications (preferred).
• Travel may be required for role.
• Any other work-related qualifications needed for the role: Experience designing/maintaining workflows and permissions models; familiarity with JQL and automation; basic SQL skills helpful.

About Us

Diné Development Corporation (DDC) is a Navajo Nation–owned family of companies that provides government agencies and commercial organizations with high-quality IT, professional, environmental, and research and development services. DDC is dedicated to empowering the Navajo Nation and the communities we serve.

Benefits

• Eligible full-time employees receive a comprehensive benefits package, including medical, dental, vision, life and disability coverage, retirement savings with company match, and paid time off.
• Additional benefits include voluntary supplemental benefits, access to an employee assistance program, and educational assistance with tuition reimbursement.

Equal Opportunity & Compliance Statement

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, or for inquiring about, discussing, or disclosing information about compensation, or any other basis prohibited by law. We participate in E-Verify. DDC is committed to providing equal employment opportunities to all applicants and employees.

If you require a reasonable accommodation to participate in the application or interview process, please contact Recruiting for assistance [e-mail]