On-Site Triage Licensed Practical Nurse (LPN)

Mytcp; Minneapolis (MN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

401(k) with employer match

Short- and Long-Term Disability

Job summary

Twin Cities Physicians is seeking an On-Site Triage LPN to support providers for 4,500+ seniors across Minnesota in a non-patient-facing, office-based role. You will triage via phone, manage orders, and coordinate care, enabling timely and compassionate service.

Ideal candidates hold an active Minnesota LPN license with prior primary care or geriatrics experience, strong communication skills, and proficiency with EMR systems such as PCC or Eldermark. Monday–Friday schedule, no nights or weekends.

Qualifications

• Active Minnesota LPN license.
• Experience in primary care, geriatrics, long-term care, or senior living.
• Strong communication and telephone triage skills.
• Comfortable spending most of the day on computer and phone.
• Experience with EMR systems; PCC and Eldermark a plus.

Responsibilities

• Triage incoming phone calls from patients, families, and senior living staff.
• Collaborate with providers to ensure timely care.
• Process provider orders, standing orders, and clinical updates.
• Review and reconcile medications.
• Prepare patient charts and maintain EMR documentation.
• Respond to faxes and refill requests.
• Assist with care coordination and timely follow-up.

Skills

Active LPN license

Primary care experience

Geriatrics / long-term care

Telephone triage

Communication skills

Computer proficiency

EMR familiarity

Education

Licensed Practical Nurse (LPN)

Tools

EMR systems

PCC

Eldermark

Job description

On-Site Triage Licensed Practical Nurse (LPN)

Are you an LPN who enjoys problem-solving, communication, and coordinating care, but no longer wants the physical demands or unpredictable hours of bedside nursing?

Twin Cities Physicians is seeking an Office Triage LPN to support our providers and more than 4,500 seniors receiving primary care services throughout over 200 senior living communities across Minnesota. This role is ideal for someone who enjoys being the clinical hub behind the scenes, ensuring patients receive timely, coordinated, and compassionate care.

Please Note: This is a non-patient-facing, office-based position. You will not provide direct bedside care or see patients in person. Instead, you'll make a meaningful impact through phone triage, order management, communication, and care coordination. If you're looking for a patient-centered role behind the scenes, this may be the perfect fit.

Why You'll Love This Role:

• Monday–Friday schedule with no nights, weekends, or holidays
• Stable office environment with a collaborative team
• Continue using your clinical judgment and nursing knowledge every day
• Meaningful, patient-centered work without direct bedside responsibilities
• Opportunity to support a rapidly growing geriatric primary care practice
• Learn from experienced physicians, nurse practitioners, physician assistants, and support staff
• Short- and Long-Term Disability
• 401(k) with employer match

Your Day-to-Day Responsibilities:

• Triage incoming phone calls from patients, family members, and senior living staff
• Collaborate with providers and internal support teams to ensure timely care
• Process provider orders, standing orders, and clinical updates
• Review and reconcile medications
• Prepare patient charts and maintain EMR documentation
• Respond to faxes, refill requests, and incoming clinical communications
• Assist with care coordination and ensure timely follow-up on patient needs
• Serve as a key communication link between providers, patients, families, and community staff

You're a Great Fit If You:

• Hold an active Minnesota LPN license
• Have previous experience in primary care, geriatrics, long-term care, or senior living
• Possess strong communication and telephone triage skills
• Are comfortable spending the majority of the day on the computer and on the phone
• Have excellent attention to detail and organizational skills
• Can prioritize multiple tasks in a fast-paced environment
• Have experience with EMR systems; PCC and Eldermark experience are a plus
• Enjoy supporting patient care behind the scenes rather than in a direct patient-facing role
• Value teamwork and providing exceptional service

About Twin Cities Physicians:

Since 2016, Twin Cities Physicians has provided geriatric-focused primary care services to seniors residing in assisted living, memory care, independent living, transitional care, and long-term care communities throughout Minnesota. Through personalized support, technology, and 24/7 provider accessibility, our mission is to help seniors remain healthier longer while reducing the stress and complexity of coordinating care for residents, families, and community staff.