On-Site Transportation Solutions Analyst

BJ's Wholesale Club; Independence (KY); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Weekly pay

Free BJ’s memberships

Generous paid time off

Flexible health benefits

401(k) with company match

Employee stock purchase plan

Job summary

BJ’s Wholesale Club is seeking a transportation-focused analyst to assess customer and user needs, test and troubleshoot programs, and track issues before production promotions. You’ll support transportation projects and coordinate with Burris Logistics teams and vendors.

The role emphasizes problem resolution, documentation, and process improvement in a fast-paced logistics environment, with opportunities to grow within a premier retailer.

Qualifications

• Education - High School diploma or GED; college coursework preferred.
• Bachelor's degree preferred.

Responsibilities

• Train and mentor transportation team members on new/modified programs.
• Recommend and implement programs to improve operations.
• Research and resolve user/customer reported application and/or data problems.
• Assist project leaders on major projects; provide communication from users, requestor, developers, QC and support.
• Work with programmers/developers and requesting users to develop project requirements, goals, and parameters.
• Document specifications required for a project before forwarding to development.
• Maintain project plans with user/customer specifications, task prioritization, and resource utilization.
• Respond quickly and professionally to project requests from customers and internal users.
• Perform QC tasks on select projects and collaborate with end-users and developers.
• Acquire knowledge of Burris Logistics knowledge bases and business systems.
• Ensure tasks and documentation are completed neatly, thoroughly, accurately and timely.
• Promote exceptional customer service by coordinating with carriers, vendors, and customers to develop solutions.
• Support achievement of company plans by coordinating shared resources across departments.
• Encourage win/win outcomes and flexibility.
• Other duties as assigned.
• This job description is not intended to be a comprehensive listing of responsibilities.

Skills

Transportation software

Independent work

Business systems

Information confidentiality

Attention to detail

English proficiency

Label data reading

Prioritization

Computer skills

Software knowledge

Flexible schedule

Travel

Education

High School diploma

Bachelor's degree

Job description

BJ’s Wholesale Club is seeking a transportation-focused analyst to assess customer and user needs, test and troubleshoot programs, and track issues before production promotions. You’ll support transportation projects and coordinate with Burris Logistics teams and vendors.

The role emphasizes problem resolution, documentation, and process improvement in a fast-paced logistics environment, with opportunities to grow within a premier retailer.