On-Site Telecom Field Engineer — Secret-Cleared (Alaska)

Trace Systems Inc.; Alaska; On-site; USD 90,000 - 130,000; Full time

Job summary

Trace Systems Inc. is seeking a Telecommunications Field Service Representative to provide hands-on technical support at Eareckson Air Station, Alaska, ensuring availability and reliability of mission-critical communications infrastructure.

The role requires active Secret clearance, DoD-8570 IAT II certification, and experience with circuit installations and network troubleshooting. You will coordinate with government personnel, DISA, and service providers to deliver successful circuit

Qualifications

• Active, in-scope US Government issued Secret clearance (minimum).
• US Citizenship is required.
• DoD-8570 IAT Level II baseline certification (e.g., Security+ CE or equivalent) at the time of start.
• Experience supporting telecommunications, network infrastructure, circuit installations, or enterprise communications systems.
• Working knowledge of network connectivity concepts, telecommunications circuits, and associated troubleshooting methodologies.
• Ability to perform hands-on technical work in an operational government or military environment.
• Strong troubleshooting, analytical, organizational, and problem‑solving skills.
• Ability to coordinate technical activities across government personnel, service providers, engineering teams, and other stakeholders.

Responsibilities

• Provide hands-on support for circuit installations, activations, upgrades, and infrastructure changes.
• Coordinate circuit turn-ups, testing, troubleshooting, and acceptance activities with DISA and government customer requirements.
• Provide on-site technical assistance for telecommunications and network connectivity issues, identifying root causes and implementing corrective actions.
• Serve as the primary on-site technical point of contact for government personnel requiring assistance with circuit-related activities and infrastructure support.
• Coordinate with DISA, telecommunications service providers, engineering personnel, and other stakeholders to facilitate circuit provisioning, implementation, testing, and restoration.
• Support planned maintenance activities, network modifications, equipment installations, and technology refresh initiatives.
• Respond to government customer requests and assist with resolving technical issues affecting network availability or mission operations.
• Validate circuit functionality and connectivity following installations, upgrades, maintenance, and service restoration activities.
• Maintain accurate technical documentation, including circuit information, installation records, test results, configuration details, and maintenance activities.
• Track service requests, technical issues, circuit implementation status, and outstanding actions through resolution.
• Follow established government procedures, security requirements, change management processes, and applicable technical standards.
• Provide technical status updates and communicate project progress, potential service impacts, and operational concerns to the government customer and program leadership.
• Support additional technical requirements and mission-related tasks as directed by the government customer or program management.

Skills

Secret clearance

DoD-8570 IAT Level II

Network troubleshooting

Hands-on field support

Coordination across stakeholders

Education

High school diploma

Tools

Network testing tools

Circuit provisioning systems

DISA tools

Job description

Trace Systems Inc. is seeking a Telecommunications Field Service Representative to provide hands-on technical support at Eareckson Air Station, Alaska, ensuring availability and reliability of mission-critical communications infrastructure.

The role requires active Secret clearance, DoD-8570 IAT II certification, and experience with circuit installations and network troubleshooting. You will coordinate with government personnel, DISA, and service providers to deliver successful circuit