On-Site Solutions Manager

White Cap; Romeoville (IL); Sur place; USD 103 000 - 155 000; Plein temps

Résumé du poste

White Cap is seeking an On-Site Solutions Operations Leader based in Illinois to direct all operational workflows and team activities at assigned locations. The role requires maintaining safety standards, managing inventory, coordinating logistics, and ensuring accurate revenue recognition for our On-Site programs.

You will lead a diverse team, collaborate with account managers and customers, and ensure exceptional service, efficiency, and adherence to program guidelines while supporting

Qualifications

• BS/BA in related discipline + 7+ years of experience in a related field.
• Experience leading diverse teams and driving operational excellence.
• Knowledge of EHS regulations and safety standards in the workplace.

Responsabilités

• Coordinate and support On-Site Solutions delivery logistics to ensure timely material flow to the jobsite.
• Assist On-Site customers with material selection and process purchases, placing delivery orders from the jobsite.
• Maintain relationships with general contractors, subcontractors, and jobsite leadership to uphold On-Site service expectations.
• Monitor inventory, manage replenishment and transfers, and work with account managers to optimize product mix for each site.
• Stock and maintain On-Site showroom, conex, and laydown yard for a professional workspace.
• Run and analyze On-Site reports to support revenue recognition and program performance.
• Provide coverage for inside sales, including fielding calls when staff are unavailable.
• If needed, pick up and deliver urgent orders from off-site locations to the jobsite.
• Oversee On-Site staffing and performance, including coaching and day-to-day management.
• Ensure safety compliance across On-Site locations per White Cap standards.

Connaissances

Diverse team leadership

Productivity improvement

EHS regulations

Customer service orientation

Sales collaboration

Formation

BS/BA in related discipline

Description du poste

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Responsible for directing all operational workflows and team activities to ensure seamless execution of On‑Site Solutions programs at assigned locations. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report.

Major Tasks, Responsibilities And Key Accountabilities

• Coordinate and support all On‑Site Solutions delivery logistics to ensure accurate, timely material flow to the jobsite.
• Assist On‑Site customers with material selection, process purchases, and place delivery orders directly from the jobsite.
• Maintain strong relationships with general contractors, subcontractors, and jobsite leadership to consistently uphold On‑Site service expectations.
• Monitor On‑Site inventory levels, manage replenishment and transfers, and work with account managers and customers to determine the optimal product mix for each job site.
• Stock, organize, and maintain the cleanliness of the On‑Site showroom, conex, and laydown yard to ensure a professional and efficient workspace.
• Run and analyze key On‑Site operational reports—such as open orders and order exceptions—to support accurate revenue recognition and program performance.
• Support account managers by entering orders, submitting purchase orders, and ensuring accurate documentation of On‑Site activity.
• Provide coverage for inside sales functions, including fielding customer calls through branch landlines, during slower On‑Site periods or when branch staff are out.
• If a company vehicle is provided, pick up and deliver urgent hot‑rush orders and special‑request items from off‑site locations to the jobsite.
• Oversees On‑Site team staffing and performance, including hiring, coaching, training, and day‑to‑day performance management for jobsite‑based personnel.
• Communicates, reinforces, and monitors safety compliance at all On‑Site locations, ensuring adherence to White Cap EHS standards and jobsite‑specific safety requirements.
• Drives productivity and operational excellence across On‑Site programs, ensuring adherence to program guidelines, operational processes, and expense targets.
• Manages On‑Site financial performance, including program‑level P&L awareness, inventory accuracy, AR coordination, and periodic program audits or operational reviews.
• Champions customer service excellence on the jobsite, resolves service issues, and builds strong relationships with general contractors, subcontractors, and key customer stakeholders.
• Primarily based in an On‑Site conex or indoor jobsite workspace, with conditions generally comfortable.

Nature and Scope

• Solutions require analysis and investigation.
• Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience.
• Manages a group or team of professional individual contributors and/or indirectly supervises support staff.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Ability to lift and carry up to 50 pounds in a physical environment. Ability to stand for periods of time up to and exceeding 60 minutes. Ability to make repetitive movements, such as using a 10-key or calculator, bending, or squatting.
• Typically requires overnight travel less than 10% of the time.

Education And Experience

• Typical requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.

Preferred Qualifications

• Experience managing diverse teams and guiding them towards operational excellence.
• Proficiency in driving productivity, managing expenses, and optimizing operational processes.
• Knowledge of EHS regulations and experience ensuring safety standards in the workplace.
• Strong customer service orientation with the ability to build and maintain customer relationships.
• Ability to collaborate with sales teams to drive sales training, achieve targets, and support sales activities.

For Illinois Job Seekers

Pay Range

$103,400.00-$155,100.00 Annual Illinois law requires the posting of the salary range for advertised jobs. This range is determined based on market data and internal pay practices to establish a minimum and maximum value for a job. Individual base pay is determined based on a variety of elements including experience, skills, internal equity and other factors. For additional details on benefits, please review the full job description on White Cap Jobs (https://whitecap.jobs/)

Functional Area

Field Operations

Work Type

On-Site

White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affiniumative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.