On-Site Service & Inventory Technician

Grainger; City of Syracuse (NY); On-site; USD 33,000 - 37,000; Full time

Job summary

Grainger in Syracuse, NY seeks an Onsite Service Specialist to support KeepStock implementations and field service at customer sites. This full-time, on-site role requires at least 3 years in customer service or warehouse environments, strong problem-solving skills, and ability to lift up to 60 lbs.

Valid driver’s license and insurance are required, with competitive hourly pay of $24–$27. You will perform machine break/fix, support KeepStock installations, collect data at customer sites, and

Qualifications

• 3 years' experience in customer service or warehouse environment.
• High School diploma or equivalent.
• Technical skills and experience solving problems.
• Ability to lift 25 to 60 lbs.

Responsibilities

• Perform machine break/fix activities for different machines at the customer's site.
• Implement territory work relating to customer inventory projects.
• Perform data collection at the customer's site for KeepStock.
• Assist customers with staging, labeling and organizing product.
• Cover PTO and route-based responsibilities when needed.
• Complete product relocation and discontinuation process.

Skills

Customer service

Warehouse operations

Problem solving

Driver's license

Insurance

Education

High School diploma or equivalent

Job description

Grainger in Syracuse, NY seeks an Onsite Service Specialist to support KeepStock implementations and field service at customer sites. This full-time, on-site role requires at least 3 years in customer service or warehouse environments, strong problem-solving skills, and ability to lift up to 60 lbs.

Valid driver’s license and insurance are required, with competitive hourly pay of $24–$27. You will perform machine break/fix, support KeepStock installations, collect data at customer sites, and