On-Site Security & Community Safety Advocate

API Services, Inc.; Worthington (OH); On-site; USD 32,000 - 40,000; Full time

Job summary

Kaizen Lab Inc. is seeking a Security Officer to maintain a visible, professional presence at client sites such as shopping centers, apartments, or churches.

You will observe, report, and deter unauthorized activity, serving as a direct reflection of our values of integrity and service. You will conduct access control, patrol, and de-escalation, document activities in a Daily Activity Report, and coordinate with local authorities when needed.

Qualifications

• Must possess a valid Ohio Security Officer License or be willing to obtain one.
• Must have a valid Driver’s License.
• High School Diploma or GED required.
• Proven experience in security or customer service is highly preferred.
• Excellent verbal and written communication skills.
• Ability to stand and/or walk for extended periods.

Responsibilities

• Monitor entry and exit points to ensure only authorized individuals access the property.
• Conduct regular foot patrols and report hazards or issues.
• Act as a strong visual deterrent to prevent theft, vandalism, and trespassing.
• Engage with residents, shoppers, and congregation members, offering assistance.
• Document all activities in a Daily Activity Report (DAR) and escalate to law enforcement when necessary.
• Use de-escalation techniques to maintain a calm environment.

Skills

Verbal communication

Written communication

De-escalation

Observation skills

Education

High School Diploma or GED

Ohio Security Officer License

Job description

Kaizen Lab Inc. is seeking a Security Officer to maintain a visible, professional presence at client sites such as shopping centers, apartments, or churches.

You will observe, report, and deter unauthorized activity, serving as a direct reflection of our values of integrity and service. You will conduct access control, patrol, and de-escalation, document activities in a Daily Activity Report, and coordinate with local authorities when needed.