On‑Site Residential Construction Services Lead

M/I Homes, Inc.; Cincinnati (OH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off and holidays

401(k) options and profit-sharing plan

Employee stock purchase plan

Job summary

A national homebuilder is seeking a Residential Construction Service Manager in Cincinnati, OH. The role involves performing inspections and repairs for completed homes to ensure customer satisfaction. Candidates should have a high school diploma and 1-5 years of experience in customer service and construction. Strong communication and customer service skills are essential. The company offers a comprehensive benefits package, reflecting its commitment to diversity and a drug-free workplace.

Qualifications

• 1-5 years of related work experience in customer service and construction processes.
• Good knowledge of the home building industry.
• Related supervisory experience preferred.

Responsibilities

• Perform inspections and repairs for completed homes.
• Conduct Post-Closing Customer Visits and inspections.
• Complete work orders required to meet customer needs.
• Schedule subcontractors and monitor work quality.
• Direct and supervise subcontractors.

Skills

Proficient in using computers and various software applications

Strong written and verbal communication

Excellent customer service skills

Education

High school diploma

Job description

A national homebuilder is seeking a Residential Construction Service Manager in Cincinnati, OH. The role involves performing inspections and repairs for completed homes to ensure customer satisfaction. Candidates should have a high school diploma and 1-5 years of experience in customer service and construction. Strong communication and customer service skills are essential. The company offers a comprehensive benefits package, reflecting its commitment to diversity and a drug-free workplace.