On Site Property Manager

Rural Communities Housing Development Corporation; Lakeport (CA); Sur place; USD 27 000 - 34 000; Plein temps

Avantages offerts par ce poste

14 Paid Holidays

Vacation Leave

Sick Leave

Wellness Leave

Health insurance 95% employer paid

Dental & Vision 100% employer paid

Life insurance 100% employer paid

Accident insurance 100% employer paid

401(k) company match

Résumé du poste

RCHDC is seeking an On‑Site Property Manager to organize and administer an apartment complex, verify information for government regulations, and enforce occupancy rules per policy. The role requires living on‑site; a two‑bedroom unit and utilities are provided as compensation.

You will review applications, manage eligibility under TCAC, HOME, HUD, and USDA programs, and coordinate tenant services to support life skills, medical needs, and employment assistance.

Qualifications

• Must have good writing and math skills.
• Must be well organized and thorough.
• Must be able to work and make decisions without supervision.
• Bookkeeping experience helpful but not required.
• Familiarity with landlord/tenant law helpful.
• Ability to work with low‑income populations.
• Obtain and maintain USDA Rural Development Manager Certification within six months (employer paid).
• Possession of a valid California driver’s license, good driving record, and automobile insurance.
• Working knowledge of Microsoft Office; proficiency in Excel, Word, and related graphic software.

Responsabilités

• Review tenant applications for eligibility and maintain waiting lists; show available units.
• Follow program guidelines (TCAC, HOME, HUD, USDA) for processing applicants.
• Ensure move‑in files are complete and orderly.
• Attend trainings and meetings as required by RCHDC.
• Walk the property twice daily to monitor presence and appearance.
• Attend in‑house trainings and information sessions.
• Ensure vacant units are turned promptly and monitor progress with vendors and maintenance staff.
• Distribute rent bills, collect rent and security deposits; liaise with accounting.
• Complete lease forms and outline occupancy terms.
• Instruct tenants on emergency procedures and appliance use.
• Perform annual re-certifications and required reports.
• Assist compliance staff for audits and regulatory reporting.
• Investigate tenant complaints; prepare incident reports and notices; participate in evictions when needed.
• Show vacant units and execute approved marketing strategies to reduce vacancies.
• Conduct annual unit inspections and arrange turnover repairs; handle security deposit refunds.
• Act as repair person in emergencies when needed.
• Provide local information on schools, shopping, recreation, and transit.
• Coordinate community events and service programs; build partnerships with service providers.
• Other duties as assigned.

Connaissances

Good writing

Math skills

Well organized

Self‑sufficient

Customer service mindset

Microsoft Office

Excel

Word

Graphic software

Internet proficiency

Time management

Formation

USDA Rural Development Manager Certification

Outils

Microsoft Office

Excel

Word

Graphic software

Description du poste

To provide decent and affordable housing to low- and moderate-income persons.

VISION STATEMENT

RCHDC is committed to being an industry leader of Rural Northern California in providing low- and moderate-income housing. RCHDC continually strives to be a strong, dynamic, and flexible organization; effective at achieving its mission through its efforts and partnerships, both public and private.

About the role

• RCHDC is looking for an On Site Property Manager who will organize and administer the apartment complex, verify and process information required complying with government regulations. To enforce rules of occupancy in accordance with corporation policy, government regulations, and the project's Management Plan. To coordinate the offering of tenant services that address issues such as life skills, medical needs, employment assistance, and academic support to help build and sustain healthy communities and advance the overall quality of life. The Property Manager is required to live On-Site. A two bedroom apartment and utilities will be provided as additional compensation.

What you'll do

• Review tenant applications for eligibility; maintain and purge waiting lists; show available units.
• Follow RCHDC’s procedure for processing eligible applicants within the program guidelines attached to the property (i.e. TCAC, HOME, HUD, and USDA.)
• Works diligently to ensure that all new move-in files are complete and orderly.
• Attends training as needed and recommended by RCHDC. These trainings may require overnight stays out of town.
• Walks property at least twice per day (once in the morning and once in the evening) to assure tenants of management presence and to monitor the overall appearance of the property.
• Attends regular in-house training and informational meetings offered by RCHDC.
• Ensures that vacant units are "turned" in the fastest possible time by monitoring timeliness of vendors and maintenance staff; walks vacant unit daily to monitor progress of turn.
• Distributes rent bills, collects rent and security deposits for submittal to the accounting department; works with accounting staff to facilitate smooth accounting procedures.
• Completes lease forms, outlines conditions and terms of occupancy with new tenant and completes relevant paperwork.
• Instructs tenants in emergency procedures, appliance use, and property rules.
• Performs annual re-certification of tenants, completes required weekly reports, monthly reports, and quarterly reports as needed.
• Cooperates with compliance staff in submitting requested information for audits, inspections and annual reports for lenders and regulatory agencies.
• Investigates tenant complaints and resolves tenant issues, prepares written incident reports, prepares and serves tenant warning notices, 3-Day notices, 10-Day notices, and 30-Day notices, appears in eviction proceedings, and maintains tenant history logs.
• Shows vacant units and applies approved marketing strategies to reduce vacancy loss.
• Conducts annual unit inspections, walk through of vacated units assessing any damage, cost of repairs, and arrange turnover repairs. Prepares security deposit refund statements and submits to accounting department for disbursement in accordance with lease provisions.
• May need to act as a repair person in an emergency.
• Provide local information of available nearby schools, shopping malls, recreational facilities, and public transportation.
• Oversees, coordinates, and maintains calendar of events and users for multi-purpose room and computer room use where applicable.
• Perform social programs duties by coordinating community events such as guest speakers, potlucks, money management/financial literacy education classes, and Neighborhood Watch Programs.
• Perform community service duties by assessing the community needs for the property and creating a service plan to implement programs based upon these needs. Establish collaborations with service providers, referring tenants to available service programs, resources, and agencies.
• Other duties as assigned.

Qualifications

• Must have good writing, and math skills.
• Must be well organized and thorough.
• Must be able to work and make decisions without supervision.
• Bookkeeping experience helpful, but not required.
• Familiarity with landlord/tenant law helpful.
• Ability to work with and be sensitive to the needs of low-income persons.
• Obtain and maintain an USDA Rural Development Manager Certification within six months (cost covered by employer.)
• Possession of a valid California Driver's License, a good driving record, and automobile insurance per requirements of the State of California. Also have reliable transportation and willingness to use own automobile on job.
• A working knowledge of Microsoft Office; proficient in Excel, Word, graphic software and facility with the Internet.
• Ability to organize work and priorities to meet deadlines.

Pay

• $19.50 - $24.50 per hour

RCHDC takes pride in its competitive benefits package

• 14 Paid Holidays
• Vacation Leave (increases based on years of service)
• Sick Leave, Personal Leave and Wellness Leave
• We pay 95% of employee-only Health insurance premium
• We pay 100% of employee-only Dental & Vision premium
• We pay 100% of employee-only $25,000 Life insurance premium
• We pay 100% of employee-only Accident insurance premium
• RCHDC offers a 401(k) retirement plan with an annual company match

Schedule

Monday through Friday, 40 hours per week

The pay range for this role is:

19.50 - 24.50 USD per hour (Lakeport, CA)