On-Site Operations Leader – Front Royal with Day1 Benefits

Iron Mountain; Juneau (AK); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Full benefits starting Day 1

Training at Sterling, VA location

Job summary

Iron Mountain is seeking an Operations Manager for Front Royal, VA (On Site). The role oversees front‑line operations, including production, hiring, personnel development, facility management, and maintaining a safe work environment.

You will lead Leads and Senior Warehouse Technicians, drive process improvements, ensure SLAs are met, and collaborate with HR, payroll, audits, and compliance while safeguarding data security and customer brand protection.

Qualifications

• Bachelor’s degree required or preferred in business/operations or related field.
• Minimum four years’ experience managing front line supervisors.
• Strong English reading, writing and communication skills.
• Proficiency with MS Office, especially MS Excel.
• Ability to prioritize and schedule based on workload and SLAs.
• Understanding of HR functions and requirements.

Responsibilities

• Provide leadership for Leads and Senior Warehouse Technicians.
• Act as senior master level across all functional areas in the organization.
• Provide training and job mentorship to Operations Managers, Leads and Senior Warehouse Technicians.
• Drive root cause analysis and closed‑loop corrective actions to resolve in‑process and customer issues.
• Oversee production to include adherence to client service level agreements, processes, and internal performance metrics.
• Perform administrative duties including payroll, audits, HR support, facility, training, compliance.
• Maintain a clean and safe work environment.
• Ensure data security and customer brand protection at all times.
• Other responsibilities and duties as assigned by Management.

Skills

Project Management

Time Management

Leadership

Client Communications

HR Knowledge

Attention to Detail

Organization

Prioritization & Scheduling

Data Entry

Education

Bachelor’s degree, preferably in business, operations or related field

Tools

MS Excel

MS Office

Job description

Iron Mountain is seeking an Operations Manager for Front Royal, VA (On Site). The role oversees front‑line operations, including production, hiring, personnel development, facility management, and maintaining a safe work environment.

You will lead Leads and Senior Warehouse Technicians, drive process improvements, ensure SLAs are met, and collaborate with HR, payroll, audits, and compliance while safeguarding data security and customer brand protection.