On-site Miami E-commerce Specialist — Growth & Customer Experience

Mia Jewelry; Miami (FL); Sur place; USD 42 000 - 63 000; Plein temps

Résumé du poste

Mia Jewelry, a wholesale jewelry brand based in Miami, seeks an E-commerce Specialist for a full-time, on-site role in Miami, FL.

You will manage online product listings, optimize descriptions, prices, images, and inventory across multiple platforms, while delivering exceptional customer service via email and inquiries. You'll monitor performance, analyze sales trends, and support promotions to grow online revenue and conversions.

Qualifications

• Strong e-commerce and sales skills with experience managing online product listings, promotions, and revenue growth.
• Proficient customer service for emails, messages, and inquiries across platforms.

Responsabilités

• Manage and optimize online product listings, including descriptions, prices, images, and inventory across platforms.
• Respond to all customer emails and inquiries promptly to ensure a positive shopping experience.
• Monitor site performance and analyze sales/customer behavior to support promotional campaigns.
• Coordinate with store and marketing teams; prepare reports and suggest improvements to online merchandising and engagement.

Connaissances

E-commerce management

Online merchandising

Customer service

Data analysis

Communication

Cross-functional collaboration

Multi-platform listings

Digital marketing basics

Formation

High school diploma or equivalent

Outils

Shopify

Amazon

Etsy

Walmart

Faire

Description du poste

Mia Jewelry, a wholesale jewelry brand based in Miami, seeks an E-commerce Specialist for a full-time, on-site role in Miami, FL.

You will manage online product listings, optimize descriptions, prices, images, and inventory across multiple platforms, while delivering exceptional customer service via email and inquiries. You'll monitor performance, analyze sales trends, and support promotions to grow online revenue and conversions.