On-Site Medical Assistant: Patient Care & Office Expert

Alc-Health-Care-Services; Elmhurst (IL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

ALC Primary Care at Home in Elmhurst, IL is hiring a Certified Medical Assistant to support clinicians by collecting medical information, scheduling, and processing physician orders. You will be the point person for patients and providers, maintaining patient confidentiality and HIPAA compliance.

This full-time role requires strong phone etiquette, multitasking, and proficiency with EMR, Excel, Word, and Outlook.

Qualifications

• Certified Medical Assistant.
• At least two years of medical office experience.
• Basic working knowledge of medical terminology.
• Computer skills: Microsoft Excel, Word, Outlook.
• Strong customer service, organizational, and interpersonal skills with excellent problem solving skills.
• Professional demeanor, self-motivated, and dependable.
• Ability to multi-task, work in a fast paced environment, and work well under pressure.
• Strong phone communication skills.

Responsibilities

• Collect all pertinent medical information needed for the clinician’s medical decision making.
• Point person for the Provider’s patients, facilities, and other healthcare professionals.
• Responsible for processing physician orders after each appointment.
• Scheduling appointments.
• Verify patient information/insurance verification.
• Room patients, collection of vital signs, prepare patients for examination.
• Phone/Fax/Electronically send prescriptions and refills to pharmacy.
• Document patient notes in EMR.
• Answer phones, receive and send faxes, check patients in and out.
• Requesting medical records.
• Documenting all calls utilizing a easy to use medical software.
• Reviewing incoming messages inbox, assigning faxes and attachments and distribute/assign to the appropriate provider throughout the day.
• Ability to develop strong rapport and communication skills over the phone.
• Maintains patient confidentiality and all HIPAA privacy requirement.
• Attends required meetings and in-service.
• Ability to adapt and apply guidelines and procedures.
• Strong customer service.

Skills

Customer service

Multi-tasking

Communication

Problem solving

Education

Certified Medical Assistant

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

ALC Primary Care at Home in Elmhurst, IL is hiring a Certified Medical Assistant to support clinicians by collecting medical information, scheduling, and processing physician orders. You will be the point person for patients and providers, maintaining patient confidentiality and HIPAA compliance.

This full-time role requires strong phone etiquette, multitasking, and proficiency with EMR, Excel, Word, and Outlook.