On-Site IT Support – Aviation Assembly (Sarasota)

Pilatus Aircraft USA Ltd

Colorado

On-site

USD 60,000 - 70,000

Full time

4 days ago

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Job summary

Pilatus Aircraft USA Ltd. is launching a new PC-12 final assembly operation in Sarasota, Florida.

We seek a hands-on IT Support Specialist to provide reliable local support and connect Sarasota with Pilatus IT organizations in the US and Switzerland. You will complete advanced, hands-on training within Pilatus IT teams in Stans, Switzerland and Broomfield, Colorado during the first 9 months of employment, with domestic and international travel.

Qualifications

Education or vocational training in Information Technology, Computer Systems or a related field.
Three or more years of relevant IT support, desktop support or site-support experience.
Strong working knowledge of Windows devices, Microsoft 365, printers and network troubleshooting.
Experience with user-account administration, access management and asset management.
Willingness to travel domestically and internationally for training and support.

Responsibilities

Serve as the primary on-site contact for Sarasota IT incidents, service requests and user questions, providing first- and second-level support.
Diagnose and resolve hardware, software, printing, mobile-device, network, Wi‑Fi and connectivity issues; escalate as needed.
Install, configure, deploy and support laptops, workstations, mobile devices, printers and meeting-room tech.
Support Microsoft 365, Windows applications, Teamcenter and shop-floor tools.
Coordinate onboarding/offboarding, accounts and access rights per internal policies.