On-Site Housing & Resident Services Coordinator

The-Salvation-Arm; Seaside (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

The Salvation Army in Seaside, CA is seeking a Resident Service Coordinator to provide comprehensive case management for program participants, conduct intake and assessments, and facilitate meetings to support families transitioning from homelessness to independent living.

You will recruit participants, develop individual case plans, maintain files, collaborate with partner agencies, and help with events within an on-site living environment.

Qualifications

• Bachelor's degree in social work, sociology, or a related field is required.
• CA driver's license is required.
• Experience with social service agencies and providers.

Responsibilities

• Recruit housing program participants.
• Develop and implement case plans that meet program and organizational standards.
• Provide weekly case management for Emergency Shelter participants and biweekly support for Transitional Housing participants.
• Maintain accurate and up-to-date participant files, referrals, and case notes.
• Monitor participant progress toward case plan goals and compliance with program requirements and guidelines.
• Maintain participant confidentiality and accurate records in HMIS & program databases.
• Maintain waitlists for Emergency Shelter and Transitional Housing programs.
• Enforce program policies and disciplinary procedures, including documentation and terminations with Director approval.
• Conduct unit inspections to ensure safety, cleanliness, and program compliance.
• Facilitate shelter meetings and assist with workshops and housing meetings as needed.
• Participate in Housing Committee meetings.
• Assist with participant events, including Family Nights and holiday celebrations.
• Work with community agencies and attend partner meetings as needed.
• Assist with collecting, tracking, and reporting monthly program statistics.
• Provide regular program updates to management and Corps Officers.
• Conduct urine analysis testing when required.
• Provide follow-up support to former participants for 9 to 12 months and assist with alumni activities.
• Assist with scheduling and supervising volunteers and interns.
• Support program operations in the absence of the Program Assistant or Housing Manager.
• Respond to participant case management emergencies as needed.
• Serve on-call for housing program emergencies one weekend each month.
• Provide transportation for participants using Salvation Army vehicles as needed.
• Other related duties as required.

Skills

Communication skills

Interpersonal skills

Relationship-building

Microsoft Office

Education

Bachelor's degree in social sciences or equivalent

Tools

Microsoft Office

Job description

The Salvation Army in Seaside, CA is seeking a Resident Service Coordinator to provide comprehensive case management for program participants, conduct intake and assessments, and facilitate meetings to support families transitioning from homelessness to independent living.

You will recruit participants, develop individual case plans, maintain files, collaborate with partner agencies, and help with events within an on-site living environment.